Very bad experience with this company. Upon starting a new small business, we went to this company to try and get some equipment at a decent price. We bought a mini fridge and a counter top warmer, but both had issues that required attention prior to us even bringing them home. We paid 350 on for the warmer and 300 on the fridge. The warmer needed glass doors. After a week we were told we could come get the warmer, but fridge was not ready. Called and spoke to the owner James to see if the fridge was ready and he voiced his displeasure that we had been sold the fridge for 300. He thought that was less than he could have gotten. He was obviously annoyed. Low and behold after another week, we were told the fridge couldn't be fixed and we would have to get refund. Seemed to me James wanted to put it back on the market for more. Doesn’t end there... when we were finally ready to open 3 months later and got ready to use the warmer, the glass shattered. I called James and explained this and to my shock, he accused me of breaking it!!! Why would I sabotage my own opening? I was very upset and disgusted. When we did bring it back turns out it doesn't even work anyway because it has an electral problem as well. The mechanic even said "oh, the one with the messed up power botton?" They REFUSE to refund us. We don't want the warmer. But they "FIXED" it and said they will only give $75 for it if we don't want to take it back. Its BROKE! we had to buy a new one. We lost 350 on something that never worked. Poor customer service. Poor ethics, don't trust these people.
MF
Manuel Flores
Nov 16, 2021
1.0
They sell so much they don’t care for new costumers
Frequently Asked Questions About AAA Food Equipment Co of Austin
What products does AAA Food Equipment Co of Austin supply?
They supply the best quality new and used food equipment, helping customers save time and money.
Where is AAA Food Equipment Co of Austin located?
The business is located at 615 W Yager Ln, Austin, TX 78753, USA.
What are the operating hours of AAA Food Equipment Co of Austin?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact AAA Food Equipment Co of Austin?
You can call them at +1 512-251-4560 or email james@aaafoodequipment.com.
When was AAA Food Equipment Co of Austin established?
The company was established in 1984.
What category of business is AAA Food Equipment Co of Austin?
It is a Restaurant Supply Store specializing in food equipment.
Is there a website where I can learn more about AAA Food Equipment Co of Austin?
Yes, their website is https://www.aaafoodequipment.com/
Are there any hotels near AAA Food Equipment Co of Austin for out-of-town customers?
Yes, nearby hotels include Courtyard by Marriott Austin Parmer/Tech Ridge, Courtyard Austin North/Parmer Lane, and Hilton Garden Inn Austin North.
What nearby places can I visit for food or refreshments when visiting AAA Food Equipment Co of Austin?
You can visit Smoothie King and Einstein Bros Bagels, both offering food and drink options close by.
Are there fitness or wellness centers near AAA Food Equipment Co of Austin?
Yes, there are gyms like Orangetheory Fitness Tech Ridge and 24 Hour Fitness nearby, as well as MaxLiving Chiropractic - Tech Ridge for chiropractic care.