Brand Certified
Chipotle Mexican Grill
3.5(994 reviews)
Certified by Chipotle Mexican Grill • Apr 12, 2026
Business Details
1920 E Riverside Dr, Austin, TX
78741, United States
Certified by Chipotle Mexican Grill • Apr 12, 2026
(512) 326-1975
Certified by Chipotle Mexican Grill • Apr 12, 2026
https://locations.chipotle.com/tx/austin/1920-e-riverside-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2330
Certified by Chipotle Mexican Grill • Apr 12, 2026
About
Certified by Chipotle Mexican Grill • Apr 12, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 12, 2026
Hours
Certified by Chipotle Mexican Grill • Apr 12, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.5
994 reviews
5 stars
443
4 stars
157
3 stars
83
2 stars
68
1 star
243
- DGDianna GonzalezMar 7, 20261.0I would give this place a zero if I could! This was beyond disgusting. I ordered from Chipotle Riverside on DoorDash around 9:30 PM, and what I got at 10:40 PM wasn’t even my order—it was labeled “promised at 5:40 PM.” That’s 5 HOURS old. Cold food. Brown guacamole. A solid lump of queso. Completely unsafe to eat. Absolutely unacceptable. I can’t believe a major chain would let their staff serve food that has been sitting out for hours. If you care about hygiene, safety, or common decency, avoid this location. I will never, ever order from here again. Chipotle, do better!
- TPTiara PersonMar 4, 20261.0Staff and manager were very rude. Came in around 10 PM. They are supposed to close at 11. They had already removed where you get your forks and paper towels and they claim to no longer have anything left but chicken cause they were cleaning and tossing things out. They visibly had fajita veggies and refused to give them to me because they didn’t see them when they went to scoop so I asked again and the manager yelled at me to wait. Never going back here.
- JFJennifer FischerMar 4, 20265.0Here to complain about nothing. Yes all around 🤍👍
- NMNathan MartinezFeb 16, 20261.0Chipotle the chain is 5 star (my favorite fast food option) This particular location is the worst! I've been eating at Chipotle for 20 years. I will avoid this location and drive the extra time to another one. They were missing items on the line and not asking or offering to get them refilled, they over cooked my tortilla, the rice was dry and chewy from being on the sides too long. the chips were stale, the line was dirty, the whole restaurant was dirty, the spoons weren't refilled, the Tabascos were all out, and worst of all the staff was rude! Terrible experience. I see from the other reviews that I'm not the one only one.
- JHJulia HendersonFeb 13, 20265.0Layla and her PM Team were so nice! I just moved to the east side and can’t wait to make this my regular location. 😊
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill South Shore serve?
Chipotle South Shore offers customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial additives.
What are the opening hours of Chipotle Mexican Grill South Shore?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill South Shore offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery options.
Where is Chipotle Mexican Grill South Shore located?
It is located at 1920 E Riverside Dr, Austin, TX 78741, next to the Walgreens.
Can I order Chipotle online or via mobile apps?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill South Shore?
They accept credit cards and offer gift cards as payment options.
Is Chipotle Mexican Grill South Shore LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby dining options are available around Chipotle South Shore?
Nearby restaurants include MOD Pizza, Pho Please (Vietnamese cuisine), and Mour Cocina Bodega (American and Mexican).
Are there any health or wellness services near Chipotle South Shore?
Yes, you can find Results Physiotherapy East Riverside and CareNow Urgent Care nearby for medical and physical therapy needs.
What can customers do nearby after dining at Chipotle Mexican Grill South Shore?
After dining, customers can visit nearby places like The Trail Conservancy park for outdoor activities or stop by Walgreens for convenience needs.
Brand Certified Facts from Chipotle Mexican Grill
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