Charleys Cheesesteaks and Wings serves with only premium ingredients, like 100% USDA choice steak, 100% all-white meat chicken, all-natural cheeses, and fresh veggies always grilled-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more. Order at charleys.com or join the Charleys Rewards program for the best deals at Charleys.
Atmosphere was awful, music blasting from the TV in the dining room, cranked up loud enough for the kitchen to hear over the noise, or maybe it's to force customers not to dine in, but I couldn't hear the person taking my order.
I had a rewards discount and it took them 3 tries to check me out, passed me off to another person, and I swear they were trying to not give the discount even though it rang up on the screen.
I finally get home with my food and well they definitely applied a discount... to the amount of food! This is supposed to be "Old School" you pay more but had double the meat, well I guess they felt they had to recoup the discount by screwing the customer over. You can still see the dry toasted bread untouched by meat or whiz.
I didn't want to bother making the 15 min drive and wait for them to make a new one and have the rest of my $33 go cold.
Truly disappointed
SA
Shayla Allen
3 days ago
5.0
I haven’t had Charley’s in years, I’m so glad I came into this location. The staff was super friendly and helpful, the restaurant itself was spotless, and the food was just as good as I remembered!
LE
Lawrence Estrada
Apr 17, 2026
5.0
The bone‑in wings were everything you hope for; crispy, well‑done, full of flavor, and somehow not dry at all. The boneless wings were just as impressive: crispy on the outside, juicy on the inside, and packed with great flavor. We ordered both in the hot honey flavor, and it was perfect. They even gave us an extra side of buffalo sauce, which took everything up another level.
The service was spectacular from start to finish. We genuinely felt like part of the family. Victor was courteous, attentive, and checked in on us throughout the meal. The food came out incredibly fast. We didn’t wait more than five minutes for some of the items to hit the table.
The environment was clean, comfortable, and welcoming. The dining area was well‑kept, and the restrooms were spotless, which says a lot about how seriously they take their overall care for customers.
Charleys Cheesesteaks & Wings delivered on every part of the experience; food, service, and atmosphere. We’ll definitely be back. Thank you, Victor for your kind service.
KL
Kristi Love
Apr 14, 2026
4.0
The staff was so kind and patient. Victor greeted me and my family with a smile and was very knowledgeable about the menu items we inquired about. Great experience for sure and the food was delicious.
Definitely coming back soon!
ET
E T
Mar 31, 2026
2.0
Restaurant says it closes at 3am, I just pulled up at 2:40. The lady tells me they are closed. I tell her online says 3 and open sign is on. She Informs me they didn't have any orders so they already shut down everything. Mind you, this is probably my 5th or 6th time here. All times my food is normally ready within 10 mins. Also, Everytime I've been here the food and service has been great EXCEPT the last time I went. The same lady was not polite and my food was rushed and not good. My husband had to recook and reseason it. So now the last 2 times have not been up to par. I will not be back anymore. Food can be great but if customers service is not it shows in the food, ill keep my money.
Frequently Asked Questions About Charleys Cheesesteaks
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1700 West Parmer Lane, Suite 220, Austin, TX 78727, USA.
What are the opening hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open every day from 10:00 AM to 3:00 AM.
Does Charleys Cheesesteaks offer delivery, drive-through, pickup, or takeout services?
Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services at this location.
What type of food does Charleys Cheesesteaks serve?
They serve sandwiches and fast food with premium ingredients such as 100% USDA choice steak, all-white meat chicken, all-natural cheeses, and fresh grilled veggies.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
How can I order from Charleys Cheesesteaks online?
You can order online at https://order.charleys.com/menu/w-parmer-lane-tx/ and join the Charleys Rewards program for the best deals.
What nearby restaurants can I visit before or after dining at Charleys Cheesesteaks?
Nearby restaurants include Chipotle Mexican Grill, Bulgogi Korean BBQ Bowl, Delicious Tamales, and Yoree Korean Cuisine.
Are there any nearby coffee shops close to Charleys Cheesesteaks?
Yes, Starbucks and Somang Cafe are nearby coffee shops you can visit.
What nearby shopping or retail stores are available around Charleys Cheesesteaks?
Goodwill Central Texas - Scofield Store, Hana World Market, and Verizon are nearby options for shopping and retail.
Is there a nearby place to grab bubble tea or smoothies near Charleys Cheesesteaks?
Yes, Teapioca Lounge and Milk+Tea are nearby locations where you can enjoy bubble tea and smoothies.
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