Wendy's

2.2
967 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
26751 E University Dr, Aubrey, TX
76227, United States

Hours

Reviews

2.2
967 reviews
5 stars
166
4 stars
88
3 stars
70
2 stars
73
1 star
570

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Management Issues

Many reviews pointed to ineffective management, with complaints about staff behavior and lack of oversight.

Order Accuracy

A significant number of customers experienced issues with missing or incorrect items in their orders.

Customer Experience

Several reviews mentioned a lack of care from employees, contributing to a negative dining experience.
  • DD
    Deshane Davis
    Nov 16, 2025
    1.0
    The most disrespectful, unorganized, unprofessional and lack of communication in this particular location is beyond me. When asked and acknowledged about an up cost to original opposed to grilled And acknowledged and you still give me grilled and it’s dry is mind boggling. I paid for the up cost and you still gave me horrible service is crazy. Fast food is going to trash on top of your supposed management being rude and inconsiderate is crazy. You had to call a GM to give me a refund on yall downfall is crazy. I was patient but the lack of empathy in the downfall of there mistake made me upset. Do better!!! This is why fast food is losing money and will lose mine as well!! 😡😡 The picture is of the not so smart manager that was not trained properly. Do better !!
  • AH
    Amanda Hill
    Nov 2, 2025
    1.0
    This location is so frustrating to visit, as well as to place online and Uber Eats orders from. The service is horrible IN PERSON let alone when you dare to order online or through Uber. 99% something will be missing or wrong. Ordered through Uber and was missing all my sauces, INCLUDING those I paid extra for. My straw wasn’t in the bag…it’s always something at this location.
  • KJ
    King Jones
    Nov 1, 2025
    1.0
    I had and online order and whe I picked it up it was not hot and the workers had an attitude an my fries was not even filled like it was supposed to be I orders a large fry and pku my chicken sandwich was not cooked all the way ….disgusting!!
  • DS
    Denis Sansoucie
    Oct 30, 2025
    5.0
    Love the chili.
  • AH
    Alyssa Hoyt
    Oct 30, 2025
    1.0
    Rude employees and day old food that they try to say is “fresh” Honestly hope this place goes out of business and gets replaced with something better

Frequently Asked Questions About Wendy's

Is 26751 E University Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.