Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Management Issues
Many reviews pointed to ineffective management, with complaints about staff behavior and lack of oversight.
Order Accuracy
A significant number of customers experienced issues with missing or incorrect items in their orders.
Customer Experience
Several reviews mentioned a lack of care from employees, contributing to a negative dining experience.
DD
Deshane Davis
Nov 16, 2025
1.0
The most disrespectful, unorganized, unprofessional and lack of communication in this particular location is beyond me. When asked and acknowledged about an up cost to original opposed to grilled And acknowledged and you still give me grilled and it’s dry is mind boggling. I paid for the up cost and you still gave me horrible service is crazy. Fast food is going to trash on top of your supposed management being rude and inconsiderate is crazy. You had to call a GM to give me a refund on yall downfall is crazy. I was patient but the lack of empathy in the downfall of there mistake made me upset. Do better!!! This is why fast food is losing money and will lose mine as well!! 😡😡 The picture is of the not so smart manager that was not trained properly. Do better !!
AH
Amanda Hill
Nov 2, 2025
1.0
This location is so frustrating to visit, as well as to place online and Uber Eats orders from. The service is horrible IN PERSON let alone when you dare to order online or through Uber. 99% something will be missing or wrong. Ordered through Uber and was missing all my sauces, INCLUDING those I paid extra for. My straw wasn’t in the bag…it’s always something at this location.
KJ
King Jones
Nov 1, 2025
1.0
I had and online order and whe I picked it up it was not hot and the workers had an attitude an my fries was not even filled like it was supposed to be I orders a large fry and pku my chicken sandwich was not cooked all the way ….disgusting!!
DS
Denis Sansoucie
Oct 30, 2025
5.0
Love the chili.
AH
Alyssa Hoyt
Oct 30, 2025
1.0
Rude employees and day old food that they try to say is “fresh”
Honestly hope this place goes out of business and gets replaced with something better
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Aubrey, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Aubrey, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (940) 248-4029.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 26751 E University Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Aubrey, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 26751 E University Dr, Aubrey, TX?
The drive-through is open Monday to Saturday from 6:00 AM to 1:30 AM, and on Sunday from 7:30 AM to 1:30 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at this location serves breakfast with a variety of combos, sandwiches, coffee, and sides available via order.wendys.com and the mobile app.
How can I place an order at this Wendy's?
You can order through the Wendy's app or by visiting order.wendys.com and selecting this location to place your order.
What payment options are accepted at Wendy's in Aubrey, TX?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is the Wendy's at 26751 E University Dr currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
How do I contact Wendy's at this location with questions or feedback?
You can call them directly at (940) 248-4029, use the Customer Care live chat or message via their Contact page, or complete the Wendy’s Customer Satisfaction Survey referring to your receipt details.
Are there other dining options near Wendy's at 26751 E University Dr?
Nearby you can find Smoothie King for smoothies and health drinks, It's-A-Burger for more burger options, Wing Dash for chicken dishes, and Sushi Bachi for Japanese cuisine.
Where can I find automotive services near Wendy's in Aubrey, TX?
You can visit Kwik Kar Lube & Tune, Christian Brothers Automotive Aubrey, or Exxon gas station nearby for automotive needs and services.
Are there nearby healthcare or wellness services around Wendy's?
Yes, nearby services include Dental Depot and Aubrey Dental for dental care, SimpleVet Pet Hospital for pet care, and several spas like Eva’s Lash & Nano and Grand Nails and Spa for wellness and beauty treatments.
What attire is appropriate for visiting Wendy's at this location?
The dress code at this Wendy's location is casual, making it comfortable for any visit.