Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Aubrey Subway® Restaurant at 928 Hwy 377 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple customers reported unsanitary conditions, including dirty facilities and improper food handling.
Customer Service
Service quality varied significantly; many reviews highlighted rude staff and poor customer interactions, while a few praised friendly and helpful employees.
Food Quality
Inconsistent food quality was noted, with complaints about stale bread, incorrect orders, and insufficient meat on sandwiches.
Staffing Issues
Several reviews mentioned understaffing, leading to long wait times and overwhelmed employees.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
TS
Tim Smith
Oct 14, 2025
1.0
Its dirty. Foods not kept well here and employees are flicking eye gunk into the food. They aren't even nice either they seem to suck, know they suck, and not care about that fact. Go to a different subway.
AF
Amanda Felts
Sep 29, 2025
1.0
I went in there at around 1:00 today and quickly realized the girl behind the counter had a major attitude problem. She was opening up a package of cheese and wouldn’t even look up to greet me. I stood there for a second until I finally greeted HER, still ignoring me…. So I just walked out and went to the Subway at Walmart instead. They had better service and were so much more welcoming. Please train your employees to be nicer to customers walking in. Always greet a customer, don’t ignore them with a sour look in your face.
EM
El Mar
Sep 12, 2025
3.0
Personnel needs customer service training.
DD
Diana
Aug 3, 2025
1.0
Ordered 2 footongs as we do every weekend. This time got 2 hotshot itailiano instead of one roast turkey. We had just got home after errands and didn't feel like going back. I did check my receipt and it was as we ordered. I cannot stand pepperoni/ heart burn, but decided to just go with it. None off the sauces I ordered were on it, sub crunch was so stale. I ate 1/4 of it and threw it in the trash. Been going to Aubrey subway once a week for a couple of months now. Never had any problems until now. This was the last time. Switching to Crossroads location.
DD
dawg1cat0
Jul 8, 2025
1.0
The lady who made my sandwich seemed not happy to be working.