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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Aubrey, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 26741 East University Drive for the ultimate SONIC experience!
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others are criticized for rudeness and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food quality, including stale items, incorrect preparation, and unsanitary conditions.
Speed of Service
Customers experienced long wait times, especially during busy periods, leading to frustration with the overall service efficiency.
EC
eyes c
Feb 20, 2026
4.0
Slushes are my favorite
VW
Val Wells
Dec 23, 2025
1.0
This restaurant Can’t break a $100 bill. So you literally can’t even eat although you have legal tender which should be accepted anywhere in America as it states that US cash is legal tender under 31 U.S.C. § 5103
Basically saying I can’t enjoy their restaurant because they refuse to carry any cash in their store… They fail to render services. Missing out on sales as I literally try to eat here everyday… Guess I’ll take my business anywhere else…
Feels pretty bias against unbanked persons… literally a multimillion dollar corporation and can’t break a $100, ever.
MJ
Myrissa Jones
Dec 9, 2025
5.0
love this sonic!! the girl with the black her(her name sounded like allison don’t remember) was absolutely sweet!
LW
Lisa Williams
Dec 7, 2025
1.0
What’s the point of using the app to order 2 drinks and get there to check in and STILL wait 13 mins for 2 drinks!!!!!!!
PS
Patricia Simone
Oct 18, 2025
5.0
Huge shoutout to Stevie! She literally went above and beyond on my order tonight and was just such a sweetheart with a smile the whole time even though I had a difficult order.
She and Sandra both jumped to help me so they are definitely about customer service at this location.
Stevie was who took my order but Sandra was also very nice smiling as well with a great attitude with all she was doing.
They have that oldschool customer service that really stands out!
There's just a great vibe here with everyone and I had to show how much I appreciate it!
Oh and their Halloween Blast is so good, they got me hooked!! Lol I've been here two days in a row. Lol
If upper management is looking, please do something nice for them! They are definitely working hard and still make time to be awesome! :)
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Certified March 01, 2026Yext Knowledge Graph
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