Pizza Hut

3.3
446 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 26735 US Hwy 380 East in Aubrey, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
26735 US Hwy 380 East, Aubrey, TX
76227, United States

Hours

Reviews

3.3
446 reviews
5 stars
183
4 stars
61
3 stars
32
2 stars
34
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unhelpful management, and unresolved complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some praised the taste, others reported cold, burnt, or poorly prepared items.

Delivery Issues

Several customers noted delays in delivery times and problems with third-party delivery services, resulting in cold food.

Positive Staff Interactions

A few reviews mentioned friendly and helpful staff members who provided good service, contrasting with the overall negative feedback.
  • LY
    Laura Young
    Nov 10, 2025
    1.0
    We ordered a Pepperoni pizza and it honestly tasted like a cardboard box. They also sprinkled Parmesan everywhere - the crust, the sauce, the toppings - it was too much. In spite of this location being close by, the pizza just smelled and tasted old. Not recommended.
  • HB
    Hannah Boaz
    Oct 23, 2025
    5.0
    Stopped by on our way home from out of town and I have to say this Pizza Hut is way better than the one at home! Kim was the worker who brought the food out to us and she was such good company to have after our long drive! Very friendly. Will be looking forward to coming back.
  • SJ
    Shavett Jefferson
    Sep 19, 2025
    1.0
    My order arrived with a missing pizza. The driver apologized that he wasn’t able to check both his orders before leaving the store. I called store 026425 and spoke with gm Austin. I explained I have missing food. He said he’s missing 4 people today so if I get it replaced it will eventually come but he has no timeframe. Or he can offer a partial credit for my next order. I said I need a refund, this has happened so many times that I don’t plan on another order. He said no he’s not issuing a refund and I can drive to his store and get $8. I said his tone and attitude is extremely unprofessional and I want a corporate contact. I advised I will be sharing my experience with mgmt. I said there is a history of missing food and messed up orders and they will see that. He said good they will also see the same customer complaining all the time. I was shocked and disheartened at his professionalism, disregard and extreme lack of customer service. To be upset with me over their mistake is insane. The driver is even on camera admitting the mistake. I have never tried to get over on a pizza company, I simply want what I paid $84 for. I always got a replacement or credit in the past even when I did not want to continue to patronize. But today sealed the deal on that. To be belittled and disregarded ensures that I will not bother Austin and his crew again. Spend your money wisely neighbors, there are too many options to be treated like a nuisance after payment of course
  • LH
    Leana Hughes
    Aug 16, 2025
    1.0
    Worst experience ever! They literally just stole my money, passed me from customer service and the store, and made getting my refund back from THEIR SCREW UP IMPOSSIBLE!!! As I’m writing this message I still don’t have a resolution! The app crashes, the online portal doesn’t let you finish anything, and in the store the they have horrible attitudes for no reason!!!
  • SF
    Stephanie F
    Aug 9, 2025
    1.0
    Order was wrong, reached out nothing was fixed, no apology. Not professional at at

Frequently Asked Questions About Pizza Hut

What are the operating hours of Pizza Hut in Aubrey, TX?

Pizza Hut in Aubrey, TX operates from 10:45 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:45 AM to 11:00 PM on Friday and Saturday.

Does Pizza Hut in Aubrey offer delivery and takeout services?

Yes, Pizza Hut offers in-store pickup, delivery, and no-contact delivery services for carryout and delivery orders.