Einstein Bros. Bagels

2.8
177 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBreakfast RestaurantBakeryCafeCoffee ShopSandwich RestaurantBeverage Caterer
Einstein Bros. Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
700 Union Place, Aubrey, TX
76227, United States

Hours

Reviews

2.8
177 reviews
5 stars
64
4 stars
12
3 stars
5
2 stars
22
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to special requests, leading to customer frustration.

Wait Times

Long wait times reported consistently, especially in drive-thru and for online orders, causing dissatisfaction among customers.

Food Quality

Inconsistent food quality; some customers enjoyed the bagels and coffee, while others received stale or improperly prepared items.

Cleanliness

Some customers noted a clean environment, but others raised concerns about hygiene practices among staff.
  • CC
    Cris C
    Nov 11, 2025
    1.0
    I usually go to this place with my son to eat, but it's out of control. The confrontations between the cashiers and customers are getting increasingly rude, even aggressive. I'd seen customer complaints before, and nothing much happened, but these past few months, the situations have become so bad that I won't allow my son to see the cashiers and customers swearing at each other, almost coming to blows. The owner, from what I see in the comments, isn't doing anything. One time, the manager even went and hid in the office, leaving Abby to deal with the situation. There was shouting, and the cashiers said the manager had already left. I think managers are there to protect the workers, especially if they're teenagers, not the other way around. Anyway, I won't be going back. I've even talked to neighbors, and they feel the same way; they won't be returning to this place.
  • VM
    Venugopal Manyam
    Nov 9, 2025
    4.0
    The bagels taste really good and fresh! I tried a couple of flavors and they were soft on the inside with a nice crunch on the outside. The staff were friendly and quick with the order. The place was clean perfect for a quick breakfast. Overall, a good experience!
  • AF
    Anita Florean
    Oct 27, 2025
    1.0
    I stopped by today and ordered two bagels and two medium sized drinks. When I arrive to the window, I got a size small. When I showed her on the receipt that I ordered a medium, she told me they don’t carry the medium size!! But then why would medium be on the receipt?? when she spoke to the manager, the window was open.. I then heard the manager, “ just tell them this is medium size.” The girl then said, but I already told them we don’t have medium size. The manager, then replied it’s fine. Tell them anyway.. I don’t understand why this location is trying to save a couple pennies on fountain drinks. Also lying that they don’t carry medium size when on my receipt there is. Here is my proof.
  • SS
    Shauna Stermer
    Oct 26, 2025
    5.0
    I have nothing but great things to say about this place! The manager (ahem not a "Karen") was extremely wonderful and helpful! The girls and gentleman working here are truly amazing! They always make sure they do not touch ANY FOOD without gloves, my orders are correct, they go above and beyond and they all handle the stress of the fast food industry with absolute decorum and respect. I wanted to post the amazing work they do by showing photos, but I respect that many are MINORS... I do not approve of taking photos of minors, although some deem it necessary and this makes these individuals actually CREEPY. I wanted to give a shout out to everyone at this wonderful establishment and show some positivity! A note for some... jobs are hard, people get stressed, the food service industry is very difficult and I have to remember this when I order out...but if resorting to cursing and misbehavior as an adult is the example you want to set... maybe you should hop next door and grab a Happy Meal. Cheers to all! This team is AMAZING!
  • SC
    Sai Chekuri
    Oct 25, 2025
    1.0
    TRASH TRASH AND UNHYGIENIC PLACE. DONT GO HERE….Camellia and the girl at the cash register forgot the tub of cream cheese for which I’ve to drive back half an hour and when I get there the girls showed the attitude and when I asked they said they are teenage girls. “I DON’T UNDERSTAND THIS IM A TEENAGE GIRLS” if they are getting paid like an adult they should act like a adult. They are using this TEENAGE GIRLS excuse. They are not using any gloves when handling food aswell. Please find the picture attached. Also the Manager AKA Karen she was in the bathroom cleaning and brought the trash from bathroom behind the counter where the food was there came back and taking orders without washing hands or wearing gloves. If she denies ask her to show the camera.

Frequently Asked Questions About Einstein Bros. Bagels

What types of food and beverages does Einstein Bros. Bagels offer?

Einstein Bros. Bagels offers freshly baked bagels, breakfast egg sandwiches, signature lunch sandwiches, coffee including cold brew and blended coffee beverages, pastries, and more.

What are the opening hours of Einstein Bros. Bagels in Aubrey, TX?

The shop is open Monday through Friday from 5:00 AM to 2:00 PM, and on Saturday and Sunday from 6:00 AM to 2:00 PM.