Einstein Bros. Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers frequently reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
While some customers enjoyed the bagels, many complained about stale or improperly prepared food.
Staff Friendliness
Some reviews highlighted friendly and helpful staff, but others noted rudeness and lack of professionalism.
Cleanliness
The store was generally described as clean, but some customers raised concerns about hygiene practices.
Management Concerns
Several reviews mentioned poor management and lack of responsiveness to customer complaints.
CS
Carmen Smith
Jan 1, 2026
1.0
We tried this place for the first time because we wanted something different from Starbucks, and Slim Chickens was closed. We were only the third car in the drive-thru, so we expected a normal wait.
Instead, it took 44 minutes to receive our food.
That is an unreasonable amount of time for a drive-thru, especially when my order was just a single muffin. If drive-thru wait times are going to be that long, there should be a clear disclaimer or signage letting customers know what to expect. Even better, cars with simple orders should be pulled forward or parked to keep the line moving.
Waiting nearly three-quarters of an hour without any warning defeats the purpose of using a drive-thru. Transparency and better traffic management would go a long way here. I will not be coming back at all!
US
utthan silawal
Dec 24, 2025
2.0
This place is always understaffed. There is always a long line at the drive thru. The employees messed up orders of pretty much everyone. I asked for cream cheese on the side but she sprayed it on the bagels. The food is good, but the service is horrible.
JS
J. S.
Dec 20, 2025
3.0
The staff was friendly and helpful, but the food is very overpriced for what you get.
JJ
Juli J
Dec 14, 2025
5.0
Excellent service! The store is always clean, and the employees are friendly and helpful!
AA
Alexis
Nov 30, 2025
5.0
This place made my day so much better. That was my first time trying a bagel at 55 years. One of the girls was cute, but I think she’s in high school. I can’t wait to come back. The coffee was a perfect 117 degrees, (Fahrenheit) just as I requested. I dropped my phone in the toilet, and the manager let me use theirs to write this review. How nice!
Frequently Asked Questions About Einstein Bros. Bagels
What types of food and beverages does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers freshly baked bagels, breakfast egg sandwiches, signature lunch sandwiches, coffee including cold brew and blended coffee beverages, pastries, and more.
What are the opening hours of Einstein Bros. Bagels in Aubrey, TX?
The shop is open Monday through Friday from 5:00 AM to 2:00 PM, and on Saturday and Sunday from 6:00 AM to 2:00 PM.
Does Einstein Bros. Bagels provide delivery or pickup services?
Yes, Einstein Bros. Bagels offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Is catering available at Einstein Bros. Bagels?
Yes, catering services are available for breakfast and lunch, including group orders.
Where is Einstein Bros. Bagels located?
It is located at 700 Union Place, Aubrey, TX 76227, USA in the Paloma Creek neighborhood.
What are some convenient nearby places to visit before or after visiting Einstein Bros. Bagels?
Customers can visit Union Park Library, the nearby Union Park, or the Church of Celebration Metro, all located close to the bagel shop.
Are there nearby educational facilities around Einstein Bros. Bagels?
Yes, Kiddie Academy of Union Park preschool, Navo Middle School, and Paloma Creek Elementary are all located nearby, making it convenient for families to visit the bagel shop.
What other food options are nearby Einstein Bros. Bagels in Aubrey, TX?
Nearby food options include Slim Chickens, Starbucks, and Qdoba, which provide a variety of fast food, coffee, and Mexican cuisine choices.
Does Einstein Bros. Bagels have social media or app options for ordering and updates?
Yes, they have an Instagram handle (@einsteinbros), a Facebook page (EBBFranchiseTX), a YouTube channel, and mobile apps available for iOS and Android to order and stay updated on deals.