Service Issues
Customers frequently reported long wait times, unresponsive drive-thru speakers, and rude staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and inadequate responses to complaints about order mistakes.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold, soggy, or poorly prepared food.
Positive Staff Interactions
Despite the negative experiences, several customers praised specific staff members for their friendliness and helpfulness.
App and Pricing Concerns
Customers expressed frustration with the app's functionality and high prices, impacting their willingness to return.