Dairy Queen

Reviews

• L5

  Life Chaser 5

  1 day ago
  2.0
  Ordered nachos with peppers and there were no peppers. My granddaughter's kids meal was served with a busted container of gravy that got EVERYWHERE. Also, the manager lady was rude the time before this trip. By all means, make sure you order nuts on your Sundae BEFORE you pay for it. She was kind of rude about it! The inside of the restaurant was clean. The lady who took our order this trip was very nice.
• VH

  Valencia Huckaby

  Jan 26, 2026
  1.0
  I visited the Dairy Queen in Atlanta, TX and experienced one of the most frustrating and inconvenient customer service situations I’ve had in a long time. I placed a fairly large order for my family. When I received the food, the order was incorrect, so we had to circle back to have it fixed. After returning, the order was adjusted, but we later realized the fries were still missing, requiring us to go back yet again — in snow and icy conditions, no less. When we reached the window, the manager from Texarkana was polite and professional. He reprinted the receipt to confirm the order, which I appreciated. However, that professionalism was immediately undone when an older employee named Tina came to the window and said, “Now what you missing?” The tone and wording were dismissive, irritated, and accusatory, as if this ongoing issue was somehow our fault — despite the fact that we had already returned multiple times due to mistakes made by the store. Instead of an apology or ownership of the error, we were met with attitude. After being inconvenienced repeatedly, hauling a family order back and forth in dangerous weather, the lack of courtesy and basic customer respect was unacceptable. This experience turned what should have been a simple meal into a needlessly stressful ordeal, and it reflects a serious breakdown in order accuracy, communication, and customer service.
• LL

  Linda

  Jan 5, 2026
  5.0
  There is a snafu with the app and they were going to be able to help me but they ended up making it very right and I was very happy and pleased
• JM

  james morris

  Dec 24, 2025
  5.0
  Best chicken and dumplings I had
• MH

  Mary Hurd

  Dec 17, 2025
  5.0
  Babyyyyyyy, when I tell you the Dairy Queen in Atlanta,Tx. got the assignment RIGHT!!! I had a special order on my Beltbuster meal. When I tell you that night shift tonight passed with flying colors. They did. The manager was awesome and also the sweet young lady that took my order in the drive thru window. She got my order all the way RIGHT!!!! Thank you Atlanta Tx Dairy Queen 🙌🏾🙏🏽♥️