Subway

3.7
363 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Athens Subway® Restaurant at 306 S Palestine brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
306 S Palestine, Athens, TX
75751, United States

Hours

Reviews

3.7
363 reviews
5 stars
162
4 stars
81
3 stars
41
2 stars
21
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, wrong orders, and rude staff.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food handling.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, many noted a lack of training and professionalism among employees.

Food Quality

Customers expressed dissatisfaction with the quality of food, including poorly made sandwiches and missing ingredients.
  • JO
    Jayla Olds
    Dec 30, 2025
    1.0
    I pulled up to get my pickup order and all of the employees were standing outside smoking cigarettes. I just moved here, and honestly that really grossed me out. What concerns me most is that they immediately went back inside to handle orders, and I seriously doubt they washed their hands before touching my food. That’s a major health and sanitation issue, and it made me extremely uncomfortable picking up my order. Because of this experience, I won’t be going back.
  • DL
    Daniel Leon
    Dec 15, 2025
    1.0
    This place it’s going down hill. It’s the second time we order through the app. Once we do they call because they don’t have a certain item and basically you have to cancel everything. The problem here is that the app doesn’t have a cancel option. So you have to come in person to get a reimbursement. They are rude, confused, and their best and only response is, “there is nothing we can do”
  • LM
    Laura Meraz
    Dec 15, 2025
    1.0
    Nos encanta subway pero su servicio es pésimo, ya van 2 veces que pedimos a domicilio y nos llaman para decir que no hay productos y nos piden que cancelemos pero en línea no hay esa opción, nadie te da solución y su única solución es que vayas en persona es cierto horario a hablar con el manager y pues no todos tenemos el tiempo para arreglar un problema que ellos mismos ocasionaron porque siempre están faltos de suministros, además de que usualmente tiene pésima higiene y organización
  • JC
    Jeromy Calloway
    Oct 7, 2025
    5.0
    Came in at noon was a good stop
  • SK
    Sophie Kantor
    Oct 1, 2025
    5.0
    Maddie was super helpful, previous shift did not have our mobile order sandwich. She very quickly helped us make a new sandwhich while restocking all the ingredients that needed to be replaced.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 306 S Palestine in Henderson, Athens, TX 75751, USA.

What are the Subway restaurant's operating hours?

Subway is open daily from 9:00 AM to 10:00 PM.