While many customers enjoyed the food, there were complaints about the wings being dry and overcooked, and some found the prices to be high.
Customer Service
Customer service received mixed reviews; while many praised the staff for being friendly and helpful, there were instances of rudeness and unprofessional behavior reported.
Cleanliness
The restaurant was generally noted for being clean, but there were complaints about dirty tables and issues with restroom access.
Pricing
Several customers felt that the prices were on the higher side for the quality of food received, leading to some dissatisfaction.
Staff Recognition
Emelyn and Val were frequently mentioned positively for their exceptional service, contributing to a welcoming atmosphere.
YC
Yanira Castro
Oct 27, 2025
3.0
Food a little pricey for the wings, there were really dry. It felt like I was eating a piece of cardboard.
RR
Rebecca Ramirez
Aug 22, 2025
5.0
I went into a Charlies for the first time and i must say my experience was extrodanry! The cheese stake sandwiches were so good I feelt i was eating one straight from Philadelphia! The manager there was so helpful in making a suggestion on what to try. Consider me a customer for life!
AM
Alma Martinez
Aug 22, 2025
5.0
Great service good food.
CM
Charles Maende
Aug 6, 2025
5.0
Customer service was exceptional!!
AB
Alexius BW
Jul 30, 2025
1.0
Visited on 7/30/2025.
Unfortunately, my experience at this location was disappointing due to the behavior of one of the staff members. The individual was extremely rude, and it left a negative impression that overshadowed the entire visit. Courtesy and basic respect go a long way, especially in the service industry. Based on this interaction alone, I would not recommend this location.
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours for Charleys Cheesesteaks at Atasca Oaks?
Pickup is available Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 9:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks at Atasca Oaks does not offer delivery or drive-through services as both are closed all week.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 6320 FM 1960 RD East, Atascocita, TX 77346, USA.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa.
What are the standard business hours of Charleys Cheesesteaks?
The restaurant is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 9:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Can I order takeout from Charleys Cheesesteaks at this location?
No, takeout service is currently not available as the takeout hours show the restaurant is closed for takeout every day.
Are there nearby coffee shops where I can relax before or after visiting Charleys Cheesesteaks?
Yes, there are several Starbucks coffee shops nearby where you can enjoy a coffee before or after your meal.
What nearby dessert places can I visit after enjoying a meal at Charleys Cheesesteaks?
You can visit Rocky Mountain Chocolate Factory or Cold Stone Creamery nearby for a variety of desserts and ice cream treats.
Is there a nearby entertainment or gaming store close to Charleys Cheesesteaks?
Yes, GameStop and Atasca Oaks - GameStop are nearby, offering video games and entertainment products.
Where can I find mobile phone services near Charleys Cheesesteaks?
Nearby mobile phone service providers include the Xfinity Store by Comcast Branded Partner, Verizon Authorized Retailer, Your Wireless, and CPR Cell Phone Repair Atascocita.