Wendy's

Reviews

• AF

  Andrew Franklin

  3 days ago
  1.0
  1 star is being very generous ordered at the kiosk money was pulled from my account and couldnt get a receipt, they told me I have to just wait. Nothing else was said other than i dont know wouldn't refund nothing. Robbery on another level. Worse place ive ever tried to eat at. Hope yall get shutdown.
• CC

  Caprise Caprise

  Mar 27, 2026
  1.0
  My order was not prepared correctly. The fries were overcooked, and although I ordered a 4-piece nugget, only three were included. Additionally, the employee at the window was not welcoming, which impacted the overall experience.
• DM

  Debora Mercado

  Mar 22, 2026
  1.0
  Honestly, a very frustrating experience. The food was cold and of very poor quality. The chicken tasted old, the bacon was overly overcooked, and the fries seemed like they had been sitting out for a long time before being served. The photos speak for themselves. The worst part is that by the time I realized, I was already too far from the location to go back and return the food, but I definitely would have. It’s very disappointing to receive something like this. I do not recommend this place to eat. This is the first time I’ve had such a bad experience at Wendy’s, and it really falls short of expectations.
• DL

  David Lewis

  Mar 22, 2026
  1.0
  7:25 p.m. on a Sunday they've got the lobby closed again because I don't have enough workers. What that has to do with people sitting down to eat their food I have no idea. Avoid this Wendy's at all cost! They actually tell you to walk through the drive-thru that is the most unsafe thing that you can ask someone to do. I'm sure their insurance company would be thrilled to find out their directing foot traffic through there drive-through.
• AC

  Amanda Carroll

  Mar 15, 2026
  1.0
  What can I say about this Wendy's that you don’t already know? When we arrived at the drive through we were met with a greeting from a person who could have cared less to be there, let alone having to deal with customers. Clearly during the 1:30PM lull we were an unwelcome distraction from TikTok or whatever the employee was doing to pass the moments of their life. We ordered a Baconator, Daves Double, a couple of large fries, a large chili, a vanilla frosty and a Brownie Batter Vanilla Frosty Swirl. You see, we don’t eat fast food often, and it must have been 2-3 years since we last went to Wendy's. We had a wonderful experience at the Wendy's in Boston Massachusetts, so we assumed this would be similar. I digress, the total was $31 which seemed a bit steep, but we were committed, we have never backed out of a drive-through transaction. When we arrived at the window, my husband heartily greeted the employee who said nothing in return. He handed her his card and she took it without fanfare and handed it back with a flaccid grease soaked bag. My husband offered the employee a warm “have a great day” and was reciprocated with the drive-thru window being unceremoniously closed in his face. No response, no smile, just a deep look of contempt. We chocked it up to the state of fast food workers in 2026, but there might have been a hint of contempt in other ways. I will let you dear reader, read between the lines and infer your own ideas upon this interaction. Now, what did we receive? Two cold mangled burgers, neither being a Dave's Double or a Baconator, in fact I am pretty confident both were Jr. Bacon Cheeseburgers, two half empty containers of cold, flaccid grease soaked fries and a small, half-filled, lukewarm chili. Our frostys were both of the brownie persuasion. Was this a delivery order? Perhaps… Were these items lingering in the back to be thrown into a bag? Likely… Nonetheless, the employees could have cared less. Having seen the film “Waiting” I never complain and just categorize these experiences as “fast food tax”. How was the quality you might ask? Well we all know that Wendy’s prides itself on “Quality Food Made Fresh Is Our Recipe”. This is emblazoned upon their building, so it must be a core value. The food all had a bouquet of chemicals and the food left a lingering taste of preservatives. The meat was stringy and of poor quality, the fries were uninspired and the chili had zero meat. I am very confident that they poured the mix into a hotel pan and served that. It was watery and flavorless. The frostys were the star of the show, they were overly sweet which no doubt masked the definite chemical taste. The mouth feel was synthetic at best, even when warm the liquid was viscous, grainy and left one with the feeling of consuming something completely unnatural. The “brownie swirl” was a thick, spackling-like substance that tasted like petrochemicals with a hint of chocolate. I have never tasted something more viscerally unappealing in my life. To Wendy’s, this is the result of putting profits ahead of everything else. The customer experience is abysmal and the food can hardly be categorized as such. To prospective consumers of Wendy’s; Just DON’T! In-N-Out is just down the road! There you will be treated to fresh, hot food, cooked to order by engaged employees who will take care of you. Plus, you will spend 25% less for a comparable meal.