Wingstop

3.2
793 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Arlington S Cooper. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5415 S Cooper St Ste 113, Arlington, TX
76017, United States

Hours

Reviews

3.2
793 reviews
5 stars
304
4 stars
112
3 stars
64
2 stars
52
1 star
261

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, missing items, and poor communication regarding their orders.

Service Quality

Customer service experiences varied widely, with some praising staff for their friendliness while others reported rudeness and unprofessional behavior.

Wait Times

Many reviews highlighted excessively long wait times for orders, often exceeding the estimated pickup times.

Food Quality

Several customers expressed disappointment with the food quality, citing issues such as cold or overcooked wings and lack of seasoning.

Management Issues

There were complaints about poor management and staffing, leading to disorganization and inadequate service.
  • AS
    Annie Sanchez
    Dec 31, 2025
    5.0
    Best wings & fries I've found so far. Great ranch. Even greater service.
  • DJ
    Deidra Jenkins
    Dec 17, 2025
    1.0
    Messed up on my order. When I asked for my order to be remade, the guy making the order had have the nerve to say “was it our fault”. Well duh, aren’t you the one reading the screen and preparing the orders? Don’t question no customer, just fix what YOU Messed up. I know how to read, apparently you don’t. Maybe if you weren’t back there laughing and talking, it would’ve been prepared correctly the first time!! Update *** They remade it and messed up a second time. Why do employees get an attitude when THEY Mess up. lol. Y’all can’t just be making people food no any kind of way, especially when you have ticket right in your face. Come on now.
  • AP
    Annie Pham
    Dec 9, 2025
    1.0
    This location is truly terrible.
I had a scheduled online order at 5:30 and came to pick it up at 6:30. When I arrived and asked for my order, the employee named Mike said he needed to see my phone to confirm the order because he couldn’t find it in the system. I had to run back to my car to get it, and when I returned, he said, “Oh, I found it. It will take longer to make it.” I couldn’t wait, so I asked to cancel the order and requested a refund receipt. He said he would refund it but didn’t give me any refund ticket. It has been six days, and I still haven’t received my refund. So unprofessional.
  • CK
    Charles Kugler
    Dec 8, 2025
    5.0
    I have been to many Wingstops, this one has definitely held the standard in taste and quality. The team lead/manager was helping keep the staff focused on customers. I don't usually write reviews, but my son was impressed with the food.
  • AP
    Azora Plair
    Dec 7, 2025
    2.0
    This location is giving you wings that have been cooked for a while and only throwing them in your preference of sauce !! HIGHLY DISAPPOINTED !!! I only gave 2 stars because my fries were good ,hot and extra seasoned how I asked !! But those wings were disappointing !! Dios mío

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.