Whataburger

4.1
3002 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4120 S COLLINS ST, ARLINGTON, TX
76014, United States

Hours

Reviews

4.1
2,972 reviews
5 stars
1,668
4 stars
631
3 stars
287
2 stars
137
1 star
249

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Feedback highlighted a mix of friendly service and rude interactions, with some employees being praised while others received criticism for their attitude.

Wait Times

Many reviews mentioned excessively long wait times, particularly in the drive-thru, leading to frustration among customers.

Food Quality

Customers expressed disappointment with food quality, citing cold items and poorly prepared meals as common issues.
  • AW
    A. W.
    1 day ago
    1.0
    While stating my order the employee kept cutting me off and wouldn't let me finish. They switched order takers after that. I did not get 2 items I paid for or my receipt. Rude employees with horrible customer service.
  • AN
    Aaron Nyswonger
    5 days ago
    1.0
    RUN FAR AWAY FROM HERE! Went there because it USED to be the better Whataburger in Arlington. Ordered 2 kids whatachicken bites, a kids Whataburger (no mustard, sub ketchup and add cheese) and a #4 no onion or mustard sub ketchup and mayo. Burgers were completely ignored and made incorrectly. Got home to find out that the chicken bites weren’t even in the bag!! Went back and was met with a rude shift lead and an employee who laughed that the chicken wasn’t in there and all that was said was “oops, guess I forgot” with a smile on her face. Finally got the food remade, talked to a manager the next morning and she agreed to comp the whole meal. Went today to get the refund, met with another manager who said “ sorry, we are only comping the chicken bites”. Whataburger has changed and become the next McDonalds. Horrible service, horrible food, even worse customer service. Hope they go out of business soon cause I’m not spending $50 every time for my family to eat just to guess if my food is even made correctly. It’s not Whataburger anymore it’s Whatajoke!!
  • FK
    Frank Kubat
    6 days ago
    5.0
    Always fresh food, not like the other fast food joints.
  • KB
    Kaleb Bailey
    Jan 2, 2026
    1.0
    I have had multiple issues with this Whataburger and I just have to say that this location is absolutely terrible. I went last night and asked for a root beer with my meal. Diet Coke. I then went inside to go change it out. The root beer was out and the Dr Pepper was out as well. The employee who is filling up the ice was literally complaining about having to do it as they were doing it. The last time I came half of our order was completely wrong and the employee on drive-thru got onto us for not “calling ahead” that our order was wrong when we literally just opened the food. It truly is a shame because we enjoy Whataburger’s food and can’t even get that. The wait times are also ridiculous just for the order to be incorrect.
  • BD
    Blaine Dunk
    Dec 21, 2025
    1.0
    This place loves to pull you forward. Then, they give your food away then they'll clear out the whole drive through line behind you. come up to your car and ask for your receipt. Because they've already given your order away to another random car. Happens all the time

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Arlington, TX?

Whataburger in Arlington, TX is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.