Whataburger

4.1
2978 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4120 S COLLINS ST, ARLINGTON, TX
76014, United States

Hours

Reviews

4.1
2,948 reviews
5 stars
1,657
4 stars
626
3 stars
285
2 stars
137
1 star
243

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor attitudes.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others received cold or poorly prepared items.

Speed of Service

Numerous reviews highlighted slow service times, particularly in the drive-thru, causing dissatisfaction among customers.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and pleasant atmosphere, while others noted a decline in overall experience.
  • LW
    Lauren Wolfe
    Nov 16, 2025
    5.0
    Dre was excellent!! model of customer service, definitely someone they should promote!
  • SD
    Scott Derrickson
    Nov 10, 2025
    1.0
    Don't go to this location if you're ready to eat anytime soon. Went through drive through lane B (they have double lanes here). After the car in front of me and SIX CARS FROM LANE A had been given food and left I was given my 2 drinks and change and told my food would be right out. That took 25 minutes. 10 minutes later the car hop told me that they hadn't made my wife's wings yet but food was coming. When he did bring my order, wings were hot and rest was cold. But hey, he gave me a free apple pie. I don't know about you, but 45 minutes in a drive through is pathetic. Especially since an additional 4 cars left with food from lane A and 2 more from behind me after I was told about the wings. I guess 2 drinks, 2 burgers, 2 fries, and one 9 piece wings is way too big an order for this location. I am a fan of Whataburger but this location by New York and I20 is terrible. Find a different one.
  • OG
    Oscar Valladolid Gtz
    Oct 15, 2025
    4.0
    En lo personal no me agrado el sabor de la hamburguesa pero es cuestión de cada quien. De precios, servicio y ambiente todo muy bien!
  • CB
    Cristian Butler
    Oct 12, 2025
    1.0
    Overnight shift this Saturday had me waiting a hour fa my food and I ordered asap on the app then when I got my food they got it wrong 2 times almost got out of character
  • AT
    Alexis Tweedy
    Oct 7, 2025
    2.0
    Went through the drive through tonight and received the worst customer service. The sir that took my order kept rushing me after having me wait for a while after starting my order. He kept his headset on so I heard him talking and I thought he spoke to me. I kept ordering and he got an attitude because I thought he was talking to me. A woman had to step in and I’m glad because he wasn’t even giving me time to order without cutting me off to say “okay. And? And? Hello?”…. Food is okay enough but still messed up my order. definitely a sorry experience today

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Arlington, TX?

Whataburger in Arlington, TX is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.