Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
1,950 reviews
5 stars
907
4 stars
359
3 stars
232
2 stars
117
1 star
335
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food freshness, including cold and improperly prepared items.
Service Speed
Many reviews highlighted extremely long wait times for both drive-thru and dine-in orders.
Customer Service
While some staff were praised for their friendliness, numerous complaints were made about rude service and unprofessional behavior.
Cleanliness
Mixed feedback on cleanliness; some noted the restaurant was clean, while others reported unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to detail in fulfilling requests.
- JBJonathan BlackNov 15, 20251.0WARNING: Avoid this Whataburger at all costs. The management here is absolutely unacceptable. For the last five visits in a row, this location has messed up my order every single time. Not once have they gotten it right. This time was the worst: my wife brought home my order and there was hair in my food. She went back to get it corrected, and somehow they messed up the order again. While she was there, the staff was openly laughing at their own manager, Nataly, saying she didn’t know how to do her job. That tells you everything you need to know about how chaotic and poorly run this place is. I drove up myself and waited 10 minutes for Nataly to even acknowledge me. The moment I said, “This is ridiculous,” she suddenly decided to speak—clearly only because I complained. I told Nataly the truth: I have quietly tolerated this location messing up my order five separate times. I never complained. I never left a bad review. I never called corporate. I simply asked them to fix the food they got wrong. But this time—**hair in my food, repeated mistakes, and a manager who can’t manage her own staff—**was the breaking point. When I asked for a refund, Nataly told me she would only refund ONE meal, the one we brought back, even though this location’s incompetence has repeatedly cost me gas, time, and frustration. I explained all of this, and she still refused. She stood on her decision, even though I spend $400–$500 a month at Whataburger. So let me be clear: This location has terrible management, unprofessional staff, zero accountability, and absolutely no respect for loyal customers. I will 100% be contacting corporate regarding this situation.
- MMMario MonterrosoNov 15, 20253.0SLOW drive through service on several occasions. The food is fine.
- EFemily fieldsNov 12, 20255.0Honey , the name of the lady working nights is really sweet . She went over and beyond for me and my woman making sure everything was to our expectations. Honey deserves a raise because it's women like that keep us coming back.
- APAlex PriceNov 11, 20254.0The drive through guy was so amazing and i would definitely come back again. this stop has usually failed me but today Homar has changed my prospective of that.
- KLKelsey LatimerOct 31, 20255.0Never encountered a whataburger like this. Whoever was in the drive thru halloween night at 10:40pm you rock! Friendly service and the food was even fresh! Might be my new location!
Frequently Asked Questions About Whataburger
What are the Whataburger store hours at 5869 S Cooper St, Arlington, TX?
Whataburger at 5869 S Cooper St, Arlington, TX is open 24 hours a day, every day of the week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
Where can I find the menu and place an order online for Whataburger?
You can view the menu and place your order online at https://whataburger.com/menu?unitNum=448.
Does this Whataburger location have seating and is it wheelchair accessible?
Yes, this Whataburger has seating available and features wheelchair accessible entrance, parking, and seating.
Can I find vegetarian or breakfast options at Whataburger?
Yes, Whataburger serves vegetarian options as well as breakfast, lunch, and dinner.
Does Whataburger serve coffee and dessert at this location?
Yes, this Whataburger serves coffee and dessert items.
Is there free parking available at Whataburger on S Cooper St?
Yes, Whataburger offers free parking lot access for customers.
Which nearby fast food restaurants are close to Whataburger on S Cooper St?
Nearby fast food options include Chicken Express and KFC, both offering chicken dishes and located close to Whataburger.
Are there any nearby places for automotive services close to Whataburger?
Yes, Midas and Jiffy Lube automotive repair centers are nearby for tire services and oil changes while you visit Whataburger.
What nearby options are available for customers seeking beauty and spa services near Whataburger?
Customers can visit ZENA SALON, Supercuts, or Great Skin Spa & Skin Care, all located near Whataburger on S Cooper St.