Wendy's

2.0
202 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5821 S. Cooper St., Arlington, TX
76017, United States

Hours

Reviews

2.0
202 reviews
5 stars
36
4 stars
11
3 stars
6
2 stars
13
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Many customers reported receiving cold or incorrect food orders, with complaints about stale items and missing ingredients.

Management Issues

Several reviews pointed to poor management practices, including inadequate training for staff and lack of accountability.

Long Wait Times

Customers frequently experienced long wait times both in the drive-thru and for in-store orders, often with little to no communication from staff.

Location Problems

The restaurant's layout and lack of indoor seating were criticized, along with frequent unavailability of popular menu items.
  • CJ
    Carlos Jordan
    Dec 28, 2025
    1.0
    I placed my order, but when I received it, I looked inside and one of the people was smoking inside the establishment. smoking is the same as vaping
  • RI
    Ron Newlin II
    Dec 4, 2025
    1.0
    I have eaten Wendy's all my life and I'm over 50. I have also lived in 7 different states and this location is the absolute worse of any location I have ever been. My advice is for the ower to just shut it down.
  • MJ
    Matt Johnson
    Dec 2, 2025
    1.0
    Service absolutely sucks. I ordered a taco salad on the screen and was waiting 20 minutes. I specifically said what I ordered and every employee was confused and didn't know what the heck they were doing. I got tired of waiting and walked out. Ridiculous
  • FW
    Frank Woodyard
    Nov 22, 2025
    4.0
    A good Wendy's location. The burgers and fries were delicious.
  • NW
    Nikki Wellington
    Nov 16, 2025
    5.0
    The Tenders are delicious and so far at all the locations I've been to...they are made fresh to order which makes them even better. They were well seasoned, not rubbery..basically the Tenders were Tendering..lol! The fries were hot and fresh as well. The service was polite, friendly and patient. For the meal the price was well worth it.

Frequently Asked Questions About Wendy's

Is 5821 S. Cooper Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 5821 S. Cooper St., Arlington, TX?

The drive-through is open daily from 9:00 AM to 2:00 AM every day of the week.