Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlight consistently poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall dining experience.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and items not being prepared as requested.
Management Issues
Several reviews mention poor management practices, including lack of training for staff and inadequate response to customer complaints.
Cleanliness
Reports of unsanitary conditions, including dirty restrooms and food handling practices, raised concerns about hygiene.
NW
Nikki Wellington
Nov 16, 2025
5.0
The Tenders are delicious and so far at all the locations I've been to...they are made fresh to order which makes them even better. They were well seasoned, not rubbery..basically the Tenders were Tendering..lol! The fries were hot and fresh as well. The service was polite, friendly and patient. For the meal the price was well worth it.
MF
Mentos_The Fresh_Maker
Oct 29, 2025
1.0
Food is always cold 🥶 never again
YA
Yolanda Adamss
Oct 14, 2025
1.0
Terrible service. We went this morning. And was advised this. Particular. Address no longer serves. Breakfast. So make. Sure. That you do not go here for. Breakfast. And make sure you. Check the food to make. Sure the food. Is fresh.
ML
Mike Luna
Oct 5, 2025
1.0
Owner needs to fire everyone and start over. Maybe the owner should consider dining at a Chick-fil-A to see how employees should conduct themselves. The service is bad, the food is cold and the employees have a bad attitude.
MG
Manda Garcia
Oct 5, 2025
1.0
by far one of the WORSE Wendy’s I’ve ever been to. Jr bacon burger was stale and the bun was hard! It was gross
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Arlington, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Arlington, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (682) 205-2580.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5821 S. Cooper Wendy’s serve breakfast?
Yes, this Wendy’s location in Arlington, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 5821 S. Cooper St., Arlington, TX?
The drive-through is open daily from 9:00 AM to 2:00 AM every day of the week.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery in Arlington, TX?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's have dine-in or only drive-thru service?
This location offers drive-thru, takeout, and delivery services but does not serve dine-in customers.
Where can I find Wendy's menu and nutrition information?
Menu pricing, nutrition and allergen information are available on the official Wendy's website, order.wendys.com, and the mobile app.
Are there nearby fast food options if Wendy's is busy?
Yes, Taco Bueno and Burger King are nearby fast food restaurants where you can enjoy Mexican food or burgers.
What local services are near Wendy's that might be useful for car owners?
Nearby automotive services include Driver's Edge oil change, Jiffy Lube, Discount Tire, and Service Pros auto repair centers to assist with vehicle maintenance.
Are there any recreational places near this Wendy's?
Yes, Range USA Arlington shooting range and Shoot Point Blank Arlington sports venue are close by for recreation before or after your meal.
How can I contact this Wendy's location for feedback or questions?
You can call the location directly at (682) 205-2580 or reach the Customer Care team via the Wendy's Contact page or 888-624-8140 for feedback.