Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold or incorrect food orders, with complaints about stale items and missing ingredients.
Management Issues
Several reviews pointed to poor management practices, including inadequate training for staff and lack of accountability.
Long Wait Times
Customers frequently experienced long wait times both in the drive-thru and for in-store orders, often with little to no communication from staff.
Location Problems
The restaurant's layout and lack of indoor seating were criticized, along with frequent unavailability of popular menu items.
CJ
Carlos Jordan
Dec 28, 2025
1.0
I placed my order, but when I received it, I looked inside and one of the people was smoking inside the establishment.
smoking is the same as vaping
RI
Ron Newlin II
Dec 4, 2025
1.0
I have eaten Wendy's all my life and I'm over 50. I have also lived in 7 different states and this location is the absolute worse of any location I have ever been. My advice is for the ower to just shut it down.
MJ
Matt Johnson
Dec 2, 2025
1.0
Service absolutely sucks. I ordered a taco salad on the screen and was waiting 20 minutes. I specifically said what I ordered and every employee was confused and didn't know what the heck they were doing. I got tired of waiting and walked out. Ridiculous
FW
Frank Woodyard
Nov 22, 2025
4.0
A good Wendy's location. The burgers and fries were delicious.
NW
Nikki Wellington
Nov 16, 2025
5.0
The Tenders are delicious and so far at all the locations I've been to...they are made fresh to order which makes them even better. They were well seasoned, not rubbery..basically the Tenders were Tendering..lol! The fries were hot and fresh as well. The service was polite, friendly and patient. For the meal the price was well worth it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 5821 S. Cooper St., Arlington, TX?
The drive-through is open daily from 9:00 AM to 2:00 AM every day of the week.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery in Arlington, TX?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's have dine-in or only drive-thru service?
This location offers drive-thru, takeout, and delivery services but does not serve dine-in customers.
Where can I find Wendy's menu and nutrition information?
Menu pricing, nutrition and allergen information are available on the official Wendy's website, order.wendys.com, and the mobile app.
Are there nearby fast food options if Wendy's is busy?
Yes, Taco Bueno and Burger King are nearby fast food restaurants where you can enjoy Mexican food or burgers.
What local services are near Wendy's that might be useful for car owners?
Nearby automotive services include Driver's Edge oil change, Jiffy Lube, Discount Tire, and Service Pros auto repair centers to assist with vehicle maintenance.
Are there any recreational places near this Wendy's?
Yes, Range USA Arlington shooting range and Shoot Point Blank Arlington sports venue are close by for recreation before or after your meal.
How can I contact this Wendy's location for feedback or questions?
You can call the location directly at (682) 205-2580 or reach the Customer Care team via the Wendy's Contact page or 888-624-8140 for feedback.