Wendy's

2.0
197 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5821 S. Cooper St., Arlington, TX
76017, United States

Hours

Reviews

2.0
197 reviews
5 stars
35
4 stars
10
3 stars
6
2 stars
13
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall dining experience.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and items not being prepared as requested.

Management Issues

Several reviews mention poor management practices, including lack of training for staff and inadequate response to customer complaints.

Cleanliness

Reports of unsanitary conditions, including dirty restrooms and food handling practices, raised concerns about hygiene.
  • NW
    Nikki Wellington
    Nov 16, 2025
    5.0
    The Tenders are delicious and so far at all the locations I've been to...they are made fresh to order which makes them even better. They were well seasoned, not rubbery..basically the Tenders were Tendering..lol! The fries were hot and fresh as well. The service was polite, friendly and patient. For the meal the price was well worth it.
  • MF
    Mentos_The Fresh_Maker
    Oct 29, 2025
    1.0
    Food is always cold 🥶 never again
  • YA
    Yolanda Adamss
    Oct 14, 2025
    1.0
    Terrible service. We went this morning. And was advised this. Particular. Address no longer serves. Breakfast. So make. Sure. That you do not go here for. Breakfast. And make sure you. Check the food to make. Sure the food. Is fresh.
  • ML
    Mike Luna
    Oct 5, 2025
    1.0
    Owner needs to fire everyone and start over. Maybe the owner should consider dining at a Chick-fil-A to see how employees should conduct themselves. The service is bad, the food is cold and the employees have a bad attitude.
  • MG
    Manda Garcia
    Oct 5, 2025
    1.0
    by far one of the WORSE Wendy’s I’ve ever been to. Jr bacon burger was stale and the bun was hard! It was gross

Frequently Asked Questions About Wendy's

Is 5821 S. Cooper Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.