Wendy's

3.4
1619 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1197 North Watson Road, Arlington, TX
76011, United States

Hours

Reviews

3.4
1,619 reviews
5 stars
592
4 stars
291
3 stars
229
2 stars
126
1 star
381

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.

Food Quality

Many customers reported receiving cold or incorrect food orders, with complaints about freshness and preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and lack of proper food handling practices.

Operational Issues

Customers frequently experienced issues with ordering systems, such as malfunctioning kiosks and unavailable menu items.
  • KP
    Karen Pineda
    Jan 3, 2026
    2.0
    Se tardan mucho con las ordenes
  • DW
    Delonzo Wilder
    Dec 26, 2025
    1.0
    Worst Wendy’s in town rude workers always something not working and it’s dirty
  • PP
    Perla Pinon
    Dec 23, 2025
    1.0
    Worse Wendy’s employees ever!! The lady at the drive thru is rude. The manager is even worse. He is just standing around sending people to the kiosk.
  • SM
    Shiquitta Mathews
    Dec 21, 2025
    1.0
    I walked in and tha manager was cooking on the grill and making food without gloves on this is nasty
  • KB
    Kendra Jeanine Bell
    Dec 21, 2025
    4.0
    The food needs to be better. The burgers need to be hot when being served. The French fries are always fried hard. The soda machine need to be fixed and it's always water in the floor. It's a leak somewhere, the better hope a customer doesn't fall. Can we say Law suit 😲

Frequently Asked Questions About Wendy's

Is N Watson Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 1197 North Watson Road?

The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.