Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,602 reviews
5 stars
587
4 stars
289
3 stars
229
2 stars
122
1 star
375
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders, missing items, and wrong food served.
Food Quality
Reports of cold food, unsatisfactory freshness, and poor preparation.
Customer Service
Mixed reviews on service; many customers experienced rudeness and inattentiveness from staff.
Cleanliness
Multiple mentions of dirty conditions in the restaurant, including sticky floors and unclean tables.
Speed of Service
Consistent feedback about slow service, especially during peak hours.
- WMWanda McclainNov 17, 20251.0Don't come to this Wendy's at all. Customer service is horrible. You literally will sit in line for 45 minutes just for your food to be cold and your order to be wrong. I will never come back here. Just horrible."
- EMEdgar MorrisonNov 11, 20251.0Used the drive thru....food was Great but it took a long time to get our food. It seemed as tho our food wasn't prepared until we paid at the window. Then we had to sit and wait for it to be made. This was after waiting for the car ahead of us to do the same thing. Waiting in line 15 minutes after placing order. NO THANKS.
- KKKelseyNov 9, 20251.0Every time you go to this location it’s some foolery! The food is never hot/fresh. Either that or you’re getting the wrong food! Just spoke to “Emily” she was no help at all. Only thing she could say is, “What you want me to do about it?” I’m sick of Wendy’s bs. Customer service is always nasty. No matter how much you say please and thank! The nerve for yall to be giving out horrible customer service when people are paying their hard earned money!
- WWWaltinator12Oct 19, 20252.0Keine Servietten, kein Ketchup, fast alle Getränke am Automat nicht verfügbar. Bestellautomaten funktionieren nicht. Das Essen war die gewohnt guten Burger, aber ohne das passende Getränk, Sosen, Servietten fehlt einfach was...
- KMkinzi mcewanOct 16, 20251.0took 30 mins to get cold food :3 slay and the order was all wrong too
Frequently Asked Questions About Wendy's
Is N Watson Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Arlington, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Arlington, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (682) 276-8048.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does N Watson Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Arlington, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 1197 North Watson Road?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1197 North Watson Road serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery from this location?
Yes, delivery is available. You can check delivery availability for your area through the Wendy's app or by entering your address at order.wendys.com.
What payment options does Wendy's at 1197 North Watson Road accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's open for dine-in and takeout services?
Yes, this Wendy's location offers dine-in, takeout, drive-thru, and delivery services.
How can I contact Wendy's at this location for questions or feedback?
You can call the location directly at (682) 276-8048 or reach the Customer Care team through live chat on their Contact page, or call 888-624-8140 for general inquiries.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on the Wendy's website or mobile app. Visit menu.wendys.com and click on individual menu items for nutrition & allergen info.
Are there any nearby places of interest around Wendy's at 1197 North Watson Road?
Nearby places include Cracker Barrel Old Country Store, a popular breakfast and brunch restaurant, and Silverwood Apartments for nearby housing. Visitors might stop at Cracker Barrel before or after their Wendy's visit.
How can nearby businesses like Door of Hope Counseling and Melrose CPR benefit customers visiting Wendy's?
Customers visiting Wendy's can find support services nearby such as Door of Hope Counseling and Melrose CPR, providing mental health and medical assistance in close proximity.
What other dining options are near Wendy's at 1197 North Watson Road?
Besides Wendy's, nearby dining includes Cracker Barrel Old Country Store, known for southern cuisine and breakfast, providing additional meal choices for visitors in the area.