Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Food Quality
Many customers reported receiving cold or incorrect food orders, with complaints about freshness and preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and lack of proper food handling practices.
Operational Issues
Customers frequently experienced issues with ordering systems, such as malfunctioning kiosks and unavailable menu items.
KP
Karen Pineda
Jan 3, 2026
2.0
Se tardan mucho con las ordenes
DW
Delonzo Wilder
Dec 26, 2025
1.0
Worst Wendy’s in town rude workers always something not working and it’s dirty
PP
Perla Pinon
Dec 23, 2025
1.0
Worse Wendy’s employees ever!! The lady at the drive thru is rude. The manager is even worse. He is just standing around sending people to the kiosk.
SM
Shiquitta Mathews
Dec 21, 2025
1.0
I walked in and tha manager was cooking on the grill and making food without gloves on this is nasty
KB
Kendra Jeanine Bell
Dec 21, 2025
4.0
The food needs to be better. The burgers need to be hot when being served. The French fries are always fried hard. The soda machine need to be fixed and it's always water in the floor. It's a leak somewhere, the better hope a customer doesn't fall. Can we say Law suit 😲
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1197 North Watson Road?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1197 North Watson Road serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery from this location?
Yes, delivery is available. You can check delivery availability for your area through the Wendy's app or by entering your address at order.wendys.com.
What payment options does Wendy's at 1197 North Watson Road accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's open for dine-in and takeout services?
Yes, this Wendy's location offers dine-in, takeout, drive-thru, and delivery services.
How can I contact Wendy's at this location for questions or feedback?
You can call the location directly at (682) 276-8048 or reach the Customer Care team through live chat on their Contact page, or call 888-624-8140 for general inquiries.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on the Wendy's website or mobile app. Visit menu.wendys.com and click on individual menu items for nutrition & allergen info.
Are there any nearby places of interest around Wendy's at 1197 North Watson Road?
Nearby places include Cracker Barrel Old Country Store, a popular breakfast and brunch restaurant, and Silverwood Apartments for nearby housing. Visitors might stop at Cracker Barrel before or after their Wendy's visit.
How can nearby businesses like Door of Hope Counseling and Melrose CPR benefit customers visiting Wendy's?
Customers visiting Wendy's can find support services nearby such as Door of Hope Counseling and Melrose CPR, providing mental health and medical assistance in close proximity.
What other dining options are near Wendy's at 1197 North Watson Road?
Besides Wendy's, nearby dining includes Cracker Barrel Old Country Store, known for southern cuisine and breakfast, providing additional meal choices for visitors in the area.