Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,304 reviews
5 stars
483
4 stars
278
3 stars
218
2 stars
96
1 star
229
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, poorly prepared, or unsanitary food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Speed of Service
While some customers praised fast service, many others experienced long wait times and slow drive-thru operations.
- DDDaniel Duran4 days ago5.0The food was on point more than what I had already liked. It just seemed like The food cranked up a notch in the taste was exactly where I wanted to be
- JJJanice JamesJan 5, 20263.0Need to be more courteous and friendly
- JRJr's Auto RanchJan 4, 20261.0Made us wait 20 minutes for cold burgers & fries on a slow day with no other customers in site. SMH
- KBKendra Jeanine BellJan 3, 20261.0Drive thru was a big mess, especially the employees. Not taking care of customers, customer in the lobby askn for their money back. It's obvious they messed up the order. I just came from up there. The employee in the drive thru, didn't give me back the correct change. I had to ask her to give me the rest of my change. I guess she thought I couldn't count or something. They need to close this location or get a whole new staff. Too many young people
- YYYmiDec 22, 20252.0First the lady was impatient and secondly there is a hair in our chicken sandwich.. Do they not wear hairnets?, also missing some of our nuggets as well. Definitely will not be coming back here. Smh.
Frequently Asked Questions About Wendy's
Is Collins 32 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 1311 North Collins, Arlington, TX?
The drive-thru is open Monday through Saturday from 6:00 AM to 2:30 AM, and on Sunday from 7:30 AM to 2:30 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 1311 North Collins serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's app or online at order.wendys.com and select this location for pickup or delivery.
What payment methods are accepted at Wendy's on North Collins?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's location?
Yes, this Wendy's offers dine-in service along with drive-thru and delivery options where available.
How can I provide feedback or contact Wendy's at 1311 North Collins?
You can contact Customer Care via the Wendy's Contact page or call (817) 275-5633 for this location.
Are there any nearby banks or ATMs close to Wendy's at 1311 North Collins?
Yes, PNC Bank ATM and Regions Bank are nearby if you need banking services before or after your meal.
What other food options are available near Wendy's on North Collins?
Nearby food options include El Chico Mexican Restaurant, Raising Cane's Chicken, Colter's Texas Bar-B-Q, Buffalo Wild Wings, and Subway if you're looking for variety.
Is there a convenience store or gas station near Wendy's at 1311 North Collins?
Yes, a 7-Eleven convenience store and gas station are located nearby, convenient for quick stops.
Does Wendy's at this location offer gift cards and where can I buy them?
Wendy's gift cards can be purchased in-restaurant, through several retailers, or online at their gift card portal.