Wendy's

3.5
1292 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1311 North Collins, Arlington, TX
76011, United States

Hours

Reviews

3.5
1,292 reviews
5 stars
477
4 stars
275
3 stars
218
2 stars
95
1 star
227

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of cold, poorly made, and incorrect orders.

Customer Service

Customer service is frequently criticized for being rude, dismissive, and unhelpful.

Cleanliness

The dining area and bathrooms are often reported as dirty and unsanitary.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders.

Drive-Thru Experience

The drive-thru service is often slow and staff are reported to be unfriendly.
  • TW
    Twy Will
    Nov 1, 2025
    1.0
    I would never attend this establishment ever again. I see why you’re doing bad you’re just in a good area. Customer service sucks. We sat there for 10 minutes now. One person came to the front counter unless it was another Hispanic person or a worker 10 minutes go by I finally say are we gonna get any customer service? They just all turn around and look and don’t say shit. The manager was dealing money and touching food at the same time and the cashier thought it was a game I will be Contacting corporate we’re cross-contamination
  • KW
    Kimberly Waites
    Nov 1, 2025
    5.0
    Clean, time efficient and good quality of food.
  • EM
    Erica Macias
    Oct 23, 2025
    5.0
    Diana was great ? Good fast service and good was delicious way to go guys I'll be back !!!!
  • RH
    Rus Hunt
    Oct 18, 2025
    5.0
    Burger patties are cheap and help me keep my keto goals when I travel
  • KW
    Kathryn williams
    Oct 6, 2025
    1.0
    The girl in the drive-thru was rude and argued with us about if we ordered nuggets or not. Refused to give us the sauce that came with it. Then the food was made half-a$. Sorry you work at Wendy’s girl not really the customers fault. Quit.

Frequently Asked Questions About Wendy's

Is Collins 32 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.