Wendy's

3.8
1309 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2550 E Pioneer Pkwy, Arlington, TX
76010, United States

Hours

Reviews

3.8
1,309 reviews
5 stars
569
4 stars
303
3 stars
199
2 stars
76
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned food quality issues, including cold or overcooked items, and concerns about hygiene.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others reported unprofessional behavior.

Order Accuracy

Many customers experienced problems with order accuracy, receiving incorrect items or missing food.

Cleanliness

Concerns were raised about cleanliness, particularly regarding food handling and restaurant hygiene.
  • DD
    Denym Daughtry
    Nov 10, 2025
    1.0
    I had came here for dinner the service was terrible the young ladies was rude i paid for extra sauce for for my meal in didnt get them in they was on they phones
  • CA
    carmen arroyo
    Nov 8, 2025
    1.0
    El lugar es muy bueno esta.muy limpio pero el servicio esta pésimo casi para llorar, se tardaron en hacerme la orden y cundo me la sirven les falto una hamburguesa después pedí un café caliente y se les plvido hasta que despues de 10 o mas minutos me levante a pedirselos y para no hacer el cuento mas largo el colmo fue que el cafe frio y en un vaso para refresco 🙄🙄🤦‍♀️
  • EW
    Evan Williams
    Oct 7, 2025
    1.0
    Instead of working the employees are outside hanging out 25 minutes before they close. Probably my 4th time I’ve been within 30 minutes of closing and there never working. 10/7/25
  • DD
    Dydi
    Oct 5, 2025
    3.0
    They got a few things wrong, like tea was supposed to be unsweetened (or this might be the tea machine is broken) but is was sweet (both times) and asked for a plain and dry burger (so just burger and bun nothing else) but added cheese, the food was atleast decent, I think their fries was the best.
  • RU
    Rea Unterseher
    Oct 5, 2025
    1.0
    0/10 Service. Ordered a kids meal with a unsweetened tea. They gave us a sweet tea and refused to change it. Also didn't even give us any fries for the kids meals. I also ordered a plain burger with no cheese and they gave me a burger with everything on it. Also while getting the taken through the drive through they person on the headset kept ignoring us and doing her own thing. If you want to be able to get a full meal with good customer service I recomend another restaurant near by. The night shift workers are not very friendly.

Frequently Asked Questions About Wendy's

Is 2550 E Pioneer Pkwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.