Taco Bell

Reviews

• DS

  Destiny Selik

  5 days ago
  1.0
  Terrible customer service probably the worst I have ever had. I visited this Taco Bell location for the first time, and it was one of the worst customer service experiences I have ever had. The employees were extremely rude from the moment I pulled up. I asked for fresh food, and the woman on the speaker snapped that “the food is always fresh.” It definitely is not. The fries are often stale. I also ordered a cheese quesadilla because I am a vegetarian and do not eat meat. Instead, she entered it as a chicken quesadilla. When I told them it was wrong, a man came to the window and argued with me, insisting that I ordered chicken instead of simply rectifying their mistake. I ended up driving off because why would I pay for something I did not order and cannot eat? The customer service at this location is severely lacking. The employees show little to no professionalism, and based on other reviews, this seems to be a recurring issue. Many customers mention that the food is cold, stale, and overall nasty. Save yourself the frustration and go to the Taco Bell at 5401 S Cooper St instead. They provide exemplary customer service and will remake your food if something is not right, rather than arguing with you. The difference is night and day. You have lost a customer, food, and potential business.
• AB

  AP Beaul

  5 days ago
  1.0
  Staff was rude and dismissive, told me to wait in the drive through line a second time because my food wasn’t ready and they wanted to keep their timer short.
• LI

  Lenvel Perry III

  Nov 17, 2025
  1.0
  Went with my girlfriend to pick up her drive through order, and the guy working not only had an attitude but got the order wrong! When I went in to fix the mistake he doubled down with the attitude and was slow to assist me, despite quickly addressing me with a mumbled ‘just a minute’ that he threw my way when I walked in. Not the first time Ive had problems with this location.
• MN

  Mary Nativio

  Nov 12, 2025
  4.0
  Had to exchange tacos. Unfortunately the worker did not even look at my receipt-- just started throwing things in the bag to make up for the mistake. Better sanitary practices Taco Bell! 🌮 you know I'll be back, but I don't expect that behavior!!!
• MC

  Ms Cali

  Nov 11, 2025
  2.0
  The fact the service is terrible is an understatement all theses reviews reflect that. I decided to give them another try... I should have followed my first mind... rude people last time... didn't change. Let's get into the cold wet tacos they gave me please consider there was no other customers in the drive thru or none visible from the parking lot.

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