Subway

Reviews

• AM

  ali moualem

  6 days ago
  1.0
  The women work there was rude with us, don’t even try to take care of our order
• RD

  Rev Dibbs

  Feb 20, 2026
  5.0
  My husband really loved his Italian sub sandwich. Very fresh and delicious. I loved the ease of ordering, and paying for it for him on the app.
• ZW

  Zac Wrighter

  Feb 17, 2026
  1.0
  Meat wasnt even cooked
• RH

  Ryan Hatch

  Feb 3, 2026
  1.0
  Extremely Poor Experience, Filthy Store, and Concerning Management Practices I visited the Subway located at 6751 Matlock Road, Suite 105, Arlington, TX 76002 at 3:30pm on Tuesday 2/3/26; and the experience was unacceptable from start to finish. When I arrived, there was only one middle-aged female employee working the entire store. She appeared visibly exhausted and drenched in sweat, which immediately raised concerns about staffing and working conditions. I did not see any other employees present during my entire visit. She initially asked me to wait while she went into the back. When she returned to take my order, she interrupted me mid-order to state that there was no turkey available. I then ordered a meatball sub. The sandwich was prepared carelessly, and I was oddly asked what cheese I wanted at checkout instead of during preparation, which felt rushed and disorganized. The situation escalated when I asked for a water cup. I was told, verbatim, “We don’t have water cups here the owners cut our supplies down.” When I asked if I could simply pay for a soda cup instead, I was told I would need to pay full soda price, followed by “The owners charge us for anything they give away.” After I expressed that this was unacceptable and that I intended to leave feedback for ownership, the explanation suddenly changed to see have cups. We just don’t have them right now. The inconsistency was concerning and suggested either poor training or fear-based management practices. Because of the experience, I paid closer attention to the condition of the restaurant, and it was disturbingly dirty. The floors were sticky and visibly unclean. The restroom was filthy and poorly maintained. Windows, doors, and fixtures were grimy. Overall cleanliness standards were far below what should be acceptable for a food establishment. I genuinely felt bad for the lone employee, who appeared overworked and unsupported. However, from a customer perspective, this location reflects serious failures in cleanliness, staffing, honesty, and basic hospitality. I will not be returning to this Subway, and I strongly recommend that ownership and corporate leadership immediately address staffing levels, sanitation, and management policies at this location.
• SL

  Shakyeana Lewis

  Dec 9, 2025
  1.0
  just ordered a tuna sandwich with cheese mayo and lettuce and salt and pepper vinegar and oil and they just slapped tuna on the bread and gave it my door dasher this place is trash