Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Arlington, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4721 West Sublett Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
866 reviews
5 stars
425
4 stars
185
3 stars
109
2 stars
33
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
Many reviews highlighted declining food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Customer Experience
Several customers expressed frustration with rude staff and lack of responsiveness, leading to a negative overall experience.
Operational Problems
Frequent complaints about the app not functioning properly, incorrect hours of operation, and unavailability of menu items.
- EJEmily JohnsonDec 26, 20251.0Since when has Sonic charged for Ranch and other sauces???? I’ve always gotten ranch with my onion rings for free and when I went to order I was told it would be a .25 charge??? How bad of shape is Sonic corporation that they have to start charging for sauces…..
- JAJalaya AkinsanyaDec 13, 20251.0Very Disappointing Experience. ⭐️ We waited so long just to place our order that the menu timed out while we were still waiting. When we finally ordered, we got three hot dog meals, one chicken tender meal with drinks, and a pretzel. When we received our food, two of the hot dog meals were missing tater tots, the chicken tenders looked like they had been sitting under a warmer for hours, and one of the drinks was incorrect. I called the restaurant and spoke to someone about the issues, but when I arrived to get the corrected items, there was a lot of confusion. I had to re-explain the entire situation, even though I had already spoken to someone twice, and then waited again for a long period of time. Between the long wait, missing items, poor food quality, incorrect drink, and lack of communication, this was a very frustrating experience. I expected much better service
- KVKaylie VargasDec 12, 20251.0Just a heads up if your going to the sonic on Sublett your sonic drinks more than likely have little black specs in them. The past few times I've gotten drinks or plain ice from there all my drinks have had black specs. I stopped going for a few days out of disgust and went tonight for a plain cup of ice and you can see the black specs. One pic has a hair in it as well so just be cautious about it. And they would only refund me one of the drinks. I've is pending as I just got home and noticed it.
- HTHector TrujilloNov 11, 20255.0Good food ,fast service.
- BGBryce GlasbyNov 5, 20251.0Pretty disappointed with this visit. My order came out rather quickly, but was incorrect. I didn’t receive my mozzarella sticks or any of the sauces for my popcorn chicken, and only received a half filled order of my side of tots. When I tried to call to see how we could rectify this, the phone was off the hook every time I tried to reach out. Additionally, I couldn’t even drive up to dispute it in person, because I didn’t receive my receipt in the bag.