Service Speed
Customers consistently reported extremely slow service, often waiting 15-30 minutes for orders, even when few cars were present.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Several customers complained about the quality of food, mentioning cold items, old or spoiled ingredients, and poorly prepared meals.
Customer Service
While some employees were praised for their friendliness, many reviews noted rude or unhelpful staff, particularly during busy times.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the location, describing it as dirty and poorly maintained.