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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Arlington, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1400 Debbie Lane for the ultimate SONIC experience!
Customers consistently reported long wait times for orders, often exceeding 30 minutes, even when the location was not busy.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Customer Service
Numerous complaints about rude or unprofessional staff, with some customers feeling treated as an inconvenience.
Order Accuracy
Frequent reports of incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty cups and trash in the parking lot.
CR
Chris Reynolds
Feb 9, 2026
1.0
Tried giving someone a tip after I payed. Let the guy know how i could do that since I didn't have cash and only had card. He laughed as if it was a joke and walked away.
DG
Doug Gardow
Feb 7, 2026
1.0
Just so terribly slow at this location.
AZ
Ali Zahid
Feb 2, 2026
1.0
30+ minutes wait for just some fries and tots. Still waiting…
Update: touching the 45 minute mark. Abandoning my order at this point.
I’ll likely never visit any Sonic location ever again. You can take all my reward points and shove them (in the trash). Deleting the app as well.
MN
Martin Neameyer
Jan 14, 2026
5.0
They have your order ready when you get there. Just push red button and they bring it right out to the Door Dash driver.
A
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Dec 26, 2025
2.0
The absolute most disgusting chili cheese dog ever made. Took the first couple bites then realized the hot dog is cold. Look closer and it's so gray even in the inside I threw it away. It wouldn't hurt them to change their oil for the tots either. On another note the young guy that handled my order was polite.