Portillo's Arlington

4.2
1506 reviews

About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 4200 S. Cooper! Dive into the authentic taste of Chicago Street food at our Southwest Garage themed restaurant, just 0.4 miles, 1 mile, 6.0 miles, 6.6 miles from The Parks Mall at Arlington, Harold Patterson Sports Complex, AT&T Stadium, Globe Life Field. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Location

Portillo's Arlington
4200 S Cooper St., Arlington, TX
76015, United States

Hours

Reviews

4.2
1,506 reviews
5 stars
921
4 stars
239
3 stars
140
2 stars
74
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the Italian beef and burgers, but some found certain items bland or overpriced.

Service Issues

There were multiple reports of poor service, including incorrect orders and long wait times, particularly in the drive-thru.

Atmosphere

The restaurant is noted for its clean and spacious environment, with a fun atmosphere that appeals to families.

Pricing Concerns

Many customers felt the prices were high for the quality and portion sizes, leading to mixed feelings about value.

Customer Service

While some staff received praise for friendliness and helpfulness, there were complaints about disorganization and lack of responsiveness.
  • JF
    Janice Ford
    Nov 15, 2025
    5.0
    I used the drive thru. At each stop the customer service was pleasant and helpful. The food was tasty.
  • MM
    Mochalady
    Nov 8, 2025
    5.0
    1st time here. Had the char broiled cheeseburger, frees & drink. Surprisingly good & filling. I thought the only served hot dogs. I decided to get a slice of chocolate cake. It was very moist. Needless to say, I'll make another trip, or two, back to Portillo's!
  • AA
    Aniagreia
    Nov 3, 2025
    5.0
    I come to the Arlington location all the time and every time I come they never put napkins in the bags for this greasy food. Please, please train your employees to put NAPKINS IN THE BAGS!! Ps…. The food is always good. My husband literally wipes his mouth with the plastic bag while I used my cute dress to get the grease off my hands. 🤣
  • ST
    Squished Tab
    Nov 2, 2025
    5.0
    My first visit. Nice food, nicely presented. Had burger and fries and dined inside. Very much worth your time for a burger that you sit down for. There was a drive thru that had a fairly long line.
  • MM
    Martha Martinez
    Oct 26, 2025
    1.0
    Spent almost $85 on my order. I had it delivered and I'm missing a $15 burger. I called the location twice. It rang and hung up both times. I also emailed whatever email that was on the receipt. No response yet. Now I have to drive to the location and idk how it's gonna go. I don't like going back and forth and I don't like leaving bad reviews. Foods too expensive to mess up and I left a tip 🙄 Y'all gotta do better.

Frequently Asked Questions About Portillo's Arlington

What are the drive-through hours at Portillo's Arlington?

The drive-through is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

What is the address of Portillo's Arlington?

Portillo's Arlington is located at 4200 S Cooper St., Arlington, TX 76015, USA.