Papa Johns Pizza

3.1
198 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Arlington, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Arlington pizza for any occasion. Call us for pizza delivery in Arlington or stop by 2633 W PARK ROW DR for carryout to order the best pizza in Arlington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2633 W PARK ROW DR, Arlington, TX
76013, United States

Hours

Reviews

3.1
198 reviews
5 stars
67
4 stars
30
3 stars
15
2 stars
24
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being kind and helpful, while others reported rudeness and poor communication.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor attention to detail.

Food Quality

Inconsistent food quality; some customers enjoyed the pizza while others reported issues like greasy, undercooked, or poorly made pizzas.

Delivery Issues

Numerous reports of late deliveries, incorrect addresses, and orders marked as delivered but not received.

Cleanliness

Concerns raised about cleanliness and hygiene practices in the store, including hair found in food and staff not following health protocols.
  • SS
    Sanjay Soni
    4 days ago
    1.0
    If the owner of this papa John's is reading this your night staff need better customer service training . I came in and no friendly attentions felt like don't want to ever order here ever again.
  • RR
    Robert
    5 days ago
    2.0
    I have multiple emails that say $8.99 any pizza up to 7 toppings is good till the 23rd. Today is the 19th. I accidentally ordered a papadila as it was the only $8.99. The worker said he would void the order a or the $8.99 pizza. He tried & it said $19.99. I only give 2 stars because he gave me the papadila free. Not enough food for 2 people so now we have to go get more food elsewhere. If my email says $8.99 is still good , the app and store should have $8.99 as an option. Never had this problem with Dominos. I’ll go back to Dominos from now on
  • TE
    Travis Ellison
    Nov 2, 2025
    2.0
    It's frustrating because when you order usually your pizza is delivered by DoorDash. If you pay by card you have to tip ahead of time and the DoorDasher is usually late and doesn't follow instructions. If delivery was by Papa Johns Delivery drivers I would like this place better.
  • MR
    Matt Rare
    Oct 11, 2025
    5.0
    Manager is incredibly kind and helped right an order from the other day that mever got delivered. A small hiccup but he made it right the next day once I formed. 10/10 service and pizza.
  • RR
    Ruben
    Jul 22, 2025
    1.0
    The service in this particular store is extremely bad. I've come several times to pick up orders, never ready. The boy who's always in the front barely talks to the customers. They have a schedule on the front door, but they closed 1 hour before and said it's an old schedule, no prices in the menu, no receipts after your purchase..... unfortunately, I have nothing positive to say.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Arlington, TX?

Delivery is available from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

Can I order carryout from Papa Johns Pizza and what are the takeout hours?

Yes, carryout is available daily from 10:00 AM to 10:00 PM.