Papa Johns Pizza

Reviews

• KK

  Kasey

  Dec 11, 2025
  5.0
  This is my local Papa Johns - I usually use carry-out and its always been consistent for the past couple years just wanted to thank y'all for the good pizza every time
• SB

  Sariah Bushnell

  Dec 4, 2025
  1.0
  Man if you want pizza take your business somewhere else. I’d leave 0 stars if I could. It’s a wonder yall even make any sales at this location. I ordered pizza and wings for pickup on the app, and selected payment with cash. I placed the order after 10pm, showed up around 10:45pm to pick it up. The tall guy with the glasses tells my man he already counted his cash drawer for the night… and I go in myself and I hate to be that person but like if the app allows me to select that option for payment yall should have to honor that. Well he just says I can’t do any cash orders after 10pm. If that’s the case why didn’t yall call before we wasted our time and gas to come pick up? We left with no pizza… and extremely upset and disappointed. This is the second time I’ve had issues with this specific store. The first time was issues with the actual food itself. He didn’t seem to care at all, or like he even cares for his job. If you hate your job that much bro just quit. Your customer service actually sucks, and it just seems lazy. I’m 8 months pregnant and all I wanted was pizza. But yall lost out on money, and had to trash food. If yall are losing money or sales that guy is to blame. Will never return to this location, I have filed a complaint with corporate, and here’s your bad review. Extremely disappointing service, if yall don’t accept cash after a certain time (which if the app allows us to place it after 10pm, corporate must not be aware of how yall are running this store) the app should be changed to reflect that. I’ve never been pissed off the way I have at a fast food place like this. I’ve worked in food service and this whole experience was completely unacceptable. Hard to believe the store operator/manager and or corporate would be okay with losing sales like that. Yall have lost a customer for good.
• VC

  Valued Customer

  Dec 1, 2025
  1.0
  Service was not good. They look like they don't care about customers.. and I ordered a Large Pizza with pepperoni, jalapeno peppers and mushrooms.. when I get home my has Not Jalapeno peppers at all just a few pepperoni. Very bad experience.
• CH

  Charlene Harris

  Nov 29, 2025
  3.0
  Pizza was hot and fresh the guy up front was friendly he went to the back to get help and the lady came out to help but she always has this mean ugly look on her face never smiles she just looks likes she doesn't wants to be there
• CG

  Clarissa Gamez

  Nov 27, 2025
  1.0
  This is the worst experience I have had with Papa John's. We are on vacation in Arlington, and our pizza was 2 hours late, and I just sat gave up on it bc I didn't pay yet. When he arrives I was asleep already. The pizza was so old the box was almost tearing at the bottom bc it had been sitting for so long. The pizza itself was cold, and when I tried talking to the guy he didn't speak any English or understood why I was not happy. I shouldn't of had to pay for it, but felt bad bc the guy couldn't understand anything I was saying. Do not order from Papa John's in Arlington by six flags.

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