Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,716 reviews
5 stars
682
4 stars
337
3 stars
264
2 stars
108
1 star
325
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and stale food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, impacting the overall dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits.
- ASAvants SDec 28, 20251.0If you order drive through and food isn’t ready they ask you to pull up. If you go inside and place order they will leave you standing there for over 25 minutes with no one offering to help you. The staff is rude and there isn’t an ounce of organization! It’s UTTER CHAOS! It’s all about sales and ZERO CUSTOMER CONTACT. No interaction with customer whatsoever. I would rather spend more and go where I’m appreciated and my money. Worst McDonalds Worst staff Worst food! During my long wait several customers walked up and had to wait before they could get anyone’s attention because their orders were messed up. Not one Hi or thank you! The owners need a major overhaul of this location!
- MOMark OttsDec 23, 20253.0MD has really lost ground the past few years. The product they are putting out is sub-par. The drive through gets something wrong on every visit. I only go for my grandsons, 11, and 6 even they aren't happy with the taste and look of their food. Of
- LNLucy nievesDec 22, 20251.0La manager Debby Hispana sra prepotente se cree la dueña del establecimiento donde trabaja, porque le pedí el favor de cambiarme el juguete que estaba repetido me salio con grosería altanera me recomendó ir a comprar a otro mc Donalds a comprar para que me lo cambiaran.ese es trato que le da a su propia gente latina.persona así que no saben tratar al cliente no deberían tenerlas trabajando hay que pena.
- LLLaraDec 16, 20252.0BAD BAD BAD... There are NO paper towels in the bathroom to dry hands & use to open the door when leaving (yuck) no trash can by the bathroom door either. I had to use toilet paper to grab the handle to leave the bathroom & throw it on the floor. I know most people wouldn't want to hold a dirty door handle & then eat food. This is a restaurant & I hope management reads this & acts accordingly. The food was good & otherwise seems like a nice restaurant.
- CZClifford ZuberDec 7, 20251.0Bullshit when they r behind your house and u get home and your damn food is COLD.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 6230 Matlock Rd, Arlington, TX?
McDonald's is open 24 hours a day, 7 days a week.
When is the delivery service available at this McDonald's location?
Delivery is available from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
Does this McDonald's offer drive-through service? If so, what are the hours?
Yes, the drive-through is open 24 hours a day, 7 days a week.
What types of payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Which services does this McDonald's location provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available to order from McDonald's?
Yes, you can order via the McDonald's app available on the Apple App Store and Google Play Store.
What delivery and pickup options are available at this McDonald's?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What nearby public transit or locations can help me find this McDonald's?
Nearby landmarks include another McDonald's, U-Haul Neighborhood Dealer, and Valero gas stations, which can help you locate the area.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Su Casa Mexican Grill & Cantina and Krispy krunchy chicken حلال.
What services near McDonald's could be convenient to visit along with your order?
Nearby services include automotive repair at Christian Brothers Automotive, childcare at Childrens Lighthouse, and a pharmacy at Matlock Village Family Pharmacy.