McDonald's

3.9
2904 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
611 W Abrams St, Arlington, TX
76010, United States

Hours

Reviews

3.9
2,904 reviews
5 stars
1,378
4 stars
682
3 stars
400
2 stars
132
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and slow response times.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items and incorrect orders.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing unprofessional behavior and lack of attention to customer needs.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
  • AC
    Alex Cagle
    Dec 24, 2025
    1.0
    Absolutely diabolical, the fries tasted old like wax and plastic and too many chemicals. And the chicken nuggets were wet and soggy, and my Burger was flatter than a pancake. And my drink was very flat. I’m never eating here again
  • MM
    Mila
    Dec 20, 2025
    5.0
    Did curbside pickup at around 1pm today and Mariah was quick and so nice!! They always forget ketchup except for today and she was so sweet & kind, definitely made my day :)) Food was cheap and yummy as always. Even though they were pretty busy, I still got everything I needed in under 3-5 mins after parking, thank u to Mariah!!!
  • JS
    Jessica Sroufe
    Dec 20, 2025
    1.0
    this place is ridiculous. They are so slow. I do doordash in my free time and I have literally been here for over 20 minutes and they don't have my pickup even though they said it would be ready in just a minute. he brought out 3 other orders that were after mine. crazy
  • JT
    Jeffro Tucker
    Dec 14, 2025
    4.0
    This location is right down the street from UTA. So it's almost like a campus, fast food Mcdonald's. It has a cool vibe atmosphere. The night that we visited, it was very busy. Most of the tables were in use. We had just attended an event at UTA. The food was very hot and fresh, tasted great. The service was okay. It took us five minutes to wait for someone to come to the front counter to order. Only one digital kiosk was working, and there was three people standing in line waiting for it. Not sure whatever happened to customer service and ordering at the front counter? Especially when there's two cash registers upfront. When the girl did come to take our order, she was rude.Maybe it was because she was busy retired or just didn't want to mess with us. Anyway, there's only a fourteen dollar order short and sweet. But it felt like we were annoying her. Being that word from out of town, if we're back in this area, we may or may not come back to this McDonald's.
  • RC
    Randy Chavez
    Dec 9, 2025
    1.0
    This morning I went in to order breakfast and when I got there I ordered on the app and the American elderly lady looked and me and said sir what order are you waiting on in the rudest way like saying what are you doing here I didn't feel welcomed I know a lot of homeless people go in to warm up but I was only there to eat breakfast not stay all day and man she gives everyone the dirtiest looks like they don't belong there and she tosses your change in your hand it makes you not even want to go there not every worker is like that the rest of them are chill y'all please talk to that lady about the bad attitude I don't know her name I just know she's the only American lady in the morning

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's drive-thru in Arlington, TX?

McDonald's drive-thru is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.

Can I order McDonald's for delivery in Arlington, TX?

Yes, McDonald's offers delivery seven days a week from 04:00 to 02:45. You can order online via their delivery URL or use the McDonald's app.