Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or stale items and incorrect orders.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted unsanitary conditions.
Order Accuracy
Frequent complaints about orders being incorrect or missing items, particularly sauces and specific meal components.
Customer Experience
Mixed reviews on overall customer experience, with some praising friendly staff while others reported negative interactions.
BD
boy dee
5 days ago
1.0
DO NOT BUY FROM THIS DEALERSHIP.
My wife and I purchased a 2021 Ford Bronco Sport from KM Motor at 322 W Division St, Arlington, TX on September 27, 2025. From the very beginning, the vehicle had serious issues — loud engine noises, warning lights on the dashboard, tire pressure problems, and eventually the car would not even start.
The entire experience at this dealership was extremely unprofessional. On the day of purchase:
• They rushed us to sign paperwork and claimed they had to close, without properly explaining my rights.
• They gave me the wrong floor mats.
• The staff, including Ana, seemed unprepared and unprofessional — they didn’t know their jobs and were just going through the motions.
• The shop is small, dirty, and disorganized.
The owner, Johnny, was very rude and unhelpful. He has a noticeable anger issue — I even heard him cursing at another customer when they asked to see a car. When I reached out for help about the car’s problems, he refused to assist, threatened to call his attorney, and told me not to come to the shop. At one point, he even threatened to call the police on me if I returned.
I personally felt I was treated differently because I am Black, and the way they dismissed and spoke to me made me feel disrespected and discriminated against.
I regret purchasing from KM Motor. The experience has been stressful, unfair, and extremely frustrating. If I had done proper research before coming, I would not have purchased from them, and I’m sharing this to save others the same experience.
They do not even care that they review are this low because if I was the owner I would be concerned that I have a very low review in all platform that’s tells a lot.
Avoid KM Motor. My experience was unprofessional, disrespectful, and left me feeling scammed.
RH
Rick Hoefer
Nov 8, 2025
4.0
Hot food, friendly counter worker (didn't order at kiosk).
AR
Allen Rubino
Nov 1, 2025
1.0
Coming at the window two Hispanic guys just taking instead of checking customers order. I told them I have missing item and for that the talking to his guy This Costumers CANT READ! receipt well THANK YOU FOR DISCRIMINATING ME.. These 2 guys should not be in the Windows anymore... Atleats Show some respect or Professionality.. I came to get food at 2am in the morning just to get insulted wow Thank you.
ER
Edgar Reyna
Oct 19, 2025
1.0
Been here to this location a couple times and every single time it has been horrible. On both occasions my fires were not fresh at all and very greasy. Definitely not what you expect given how popular the food chain is. Not sure if given that it’s mostly younger kids that work there or not but definitely poor service when it’s comes to the food and service. Definitely avoid it if you can.
LM
Lanita Moore
Oct 13, 2025
1.0
TONIA is the worst custom service person I have ever in my life had to deal with. I didn’t get a receipt and paid cash new the exact amount and exactly what we ordered. Not only to she ask me what we ordered and what we got 4 times and chuckled to herself each time. Then she looked at me and said I can’t help you without a receipt. I only say NO RECEIPT to help the cost of your business. That will never happen again at your store with her running it. All the workers look like they are all scared to death of her. She is horrible. I said I was here not even 8 minutes i live right down Abrams from your store and we have been going to this facility since the late 70s and have never been treated so horrible. I finally had waited on her to decide or find my receipt in the thrash for 15 minutes. I was done. I walked to my car got my purse and said I want nothing from you I want my two items and I will pay for them. She said good for you and walked off laughing. You have a very disturbed employee working at a great place. She needs some training and manners. She laughed like a witch and walked off laughing yelling bye bye lady yeah bye bye… look at your cameras I was humiliated by your employee. My total was under 5.00 and I told her you are in the wring business because you are horrible she threw up her hand and held her head back and just laughed like the witch she was. I know my son goes every morning to your store and orders a large ICED COFFEE but I promise it will not happen again.
What are the operating hours of McDonald's drive-thru in Arlington, TX?
McDonald's drive-thru is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.
Can I order McDonald's for delivery in Arlington, TX?
Yes, McDonald's offers delivery seven days a week from 04:00 to 02:45. You can order online via their delivery URL or use the McDonald's app.
What payment options are accepted at McDonald's on 611 W Abrams St?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Does McDonald's at 611 W Abrams St offer curbside pickup?
Yes, McDonald's offers curbside pickup along with delivery, same-day delivery, and no contact delivery services.
Where can I find the McDonald's menu online?
You can view the full McDonald's menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app to order McDonald's in Arlington, TX?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store for mobile ordering.
What are some nearby fast food options close to McDonald's at 611 W Abrams St?
Nearby fast food options include another McDonald's, KFC, and Long John Silver's, offering a variety of menu items for quick meals.
Are there any nearby gas stations where I can refuel after visiting McDonald's?
Yes, the Valero gas station is nearby, making it convenient to refuel your vehicle after your meal at McDonald's.
What nearby entertainment or recreational facilities are close to McDonald's on 611 W Abrams St?
Nearby you can find adventure and dance centers such as Michal’s Magnificent Shop, Glitz Cheer & Dance Academy, and Alpha Midway Dance Studio for active recreation.
Does McDonald's provide any loyalty or rewards program for frequent customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More details are available on their website.