McDonald's

3.3
1899 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5700 Forest Bend Drive, Arlington, TX
76017, United States

Hours

Reviews

3.3
1,899 reviews
5 stars
628
4 stars
377
3 stars
309
2 stars
167
1 star
418

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and missing components.

Customer Experience

Several customers expressed dissatisfaction with the overall dining experience, citing a lack of personal interaction and a sterile environment.

Order Accuracy

Frequent complaints about missing items in orders, both in-store and through mobile apps, were noted.

Management Issues

Negative feedback regarding management behavior and staff training was prevalent, with reports of unprofessional conduct and poor customer service.
  • JA
    Jo Nathon Alvacado
    1 day ago
    1.0
    this location wilfully does the complete opposite of what you order. I ordered EXTRA meat and NO cheese NO sauce NO lettuce and told them TWICE do NOT toast the bread and they gave me the complete opposite. The bread was soaked and soggy with industrial cooking oil garbage. It's CLEAR wilful careLESSness.
  • EC
    Eiddy M. Yépez Camarena
    Nov 11, 2025
    1.0
    We come about twice a week to get a happy meal for my kid, and decided to come today for our regular free nuggets meal for Veterans Day but we were told that because of the owner’s directions they were only offering a Big Mc. They lost a customer in here.
  • AQ
    Anita Queen
    Nov 11, 2025
    1.0
    Went thru dive thru order two meals, got home fries were almost raw so under cooked. Tried to call the store but no one would answer the phone. Very disappointed no one has money to waste!
  • NN
    Nev
    Oct 31, 2025
    4.0
    Everything was fine and dandy!! Until... my mom got a drink, I got a shake, but... no. Straws. How do you forget the straws? Especially for a coke... I understand that a straw isn't NECESSARY for a shake, yes, but what about the coke?? Had to use our emergency straws... wasn't happy with that. Otherwise, keep doing what you're doing, hope you guys working there have a nice day! ^_^
  • YA
    Yesenia Alarcon
    Oct 29, 2025
    1.0
    This is the worst mcdonald Ever!! Always either something is missing or the wait time is horrible!! 50 mins for mcdobles and 8 nuggets really 4 cars on the curbside that came after me left before me I had to go inside to get my order! Why have the curbside if there is nothing convenient about it. I think this is my last time going to this mcdonalds location. If I could give a negative review i would

Frequently Asked Questions About McDonald's

What are McDonald's opening hours at 5700 Forest Bend Drive, Arlington, TX?

McDonald's at 5700 Forest Bend Drive is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 4:00 AM to 1:00 AM Monday through Friday, and from 4:00 AM to 2:00 AM on weekends.