McDonald's

3.5
2356 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
860 E I 20, Arlington, TX
76018, United States

Hours

Reviews

3.5
2,356 reviews
5 stars
922
4 stars
429
3 stars
381
2 stars
165
1 star
459

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many mentioning waits of 20-45 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and areas, as well as flies in the restaurant.

Customer Service

Feedback indicated a mix of experiences, with some praising friendly staff while others reported rude behavior and poor management.

Food Quality

Many reviews mentioned cold or stale food, with specific complaints about fries and other items not being fresh.
  • LA
    Li Alexander
    2 days ago
    1.0
    I don't know what the hell is happening to McDonald's but someone will need to stop pissing off the employees because they are screwing up our food more and more and more. This time it was my Filet-O-Fish sandwich that had the top bun upside down and the tartar sauce on the outside. And some poor idiot had the audacity to close that up in a box and serve it. SMH. And to make it worse, the fries tasted like they were sitting for an extended period of time and this is in the afternoon, knowing that their lunch times are busy. So they must have saved the fries from three orders prior and serve them.
  • JF
    Jeremy Freeman
    5 days ago
    2.0
    I have had 2 bad accounts with this McDonalds once when I went the bathroom room was a mess with no soap in the mans bathroom. The dining room was a mess as well. I told the manager on duty that the store being clean tells a lot about who’s managing it. The fact that there no soap in the bathroom means workers may are may not be washing hands correctly. Then today I go and I get an old grease sandwich the chicken is so grease its crazy. Never eating here again
  • TT
    Tony Tran
    Nov 14, 2025
    1.0
    lol 20minute wait for a spicy mc crispy at 10pm don’t know how to feel about this
  • DE
    Don Ellis
    Oct 26, 2025
    4.0
    What can I say , it's McDonald's been around for centuries
  • RX
    Reee x
    Oct 26, 2025
    1.0
    Waited 30 minutes in line to order a double cheeseburger with no onions or pickles, finally got my order only to bite into a burger filled with pickles and onions. How hard is it to listen? No wonder yall work here

Frequently Asked Questions About McDonald's

What are the McDonald's Arlington, TX location's operating hours?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-through service?

Yes, the drive-through is open 24/7 at this McDonald's location.