Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,369 reviews
5 stars
929
4 stars
433
3 stars
379
2 stars
165
1 star
463
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, with some stating they waited over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, impacting their overall experience.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Numerous complaints were made about cold or stale food, as well as poorly prepared items.
- CSCarolina Smith6 days ago1.0I paid for my order and pulled up to the next window, where I was told they were out of apple pies and offered a holiday pie as a substitute. Unfortunately, it was terrible. The crust was a hard crunchy texture, and the filling was burnt and had a taffy-like texture. Overall, a very disappointing experience.
- WSWade SmithDec 30, 20254.0Good service
- KVKayla VuDec 26, 20251.0Please never go to this McDonald’s. This is the worst McDonald’s I have ever been to, and I have never felt more disrespected than I did on this visit. On 12/26/25, we ordered our food on the kiosk and incredibly, it took a total of 30 minutes to get our order. It would probably have taken longer if I did not go up and ask on the status of my order. Most of the time, it would take around 5 minutes to get my order, but they somehow made it 6 times longer. When the order finally got called out, my family and I asked where the rest of our order was since the order was incomplete. The employee had the audacity to say he did not bring the entire order out while walking back and shaking his head. I have never been to a restaurant before where they called out the order number before even bringing the entire order out.
- ICIan ChristianDec 15, 20255.0The manager Melanie and The young man working the drive through “V” definitely made my visit a pleasurable experience. Thank you family.
- SSSilverDemon1997 sDec 4, 20251.0Took to long on orders and service was bad were DoorDash or other delivery people waiting on orders and very unorganized
Frequently Asked Questions About McDonald's
What are the McDonald's Arlington, TX location's operating hours?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's have a drive-through service?
Yes, the drive-through is open 24/7 at this McDonald's location.
What delivery options are available at McDonald's Arlington, TX?
They offer curbside pickup, delivery including same-day delivery, and no-contact delivery services.
Can I order from McDonald's Arlington, TX using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods does McDonald's Arlington, TX accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's Arlington, TX located?
It's located at 860 E I 20, Arlington, TX 76018, USA.
What are the nearby food and dining options around McDonald's Arlington, TX?
Nearby dining options include Baskin-Robbins for ice cream, Dunkin' for coffee, Sonic Drive-In, Chipotle Mexican Grill, Taco Bueno, KFC, Taco Bell, and Chicken Express.
Are there any nearby hotels near McDonald's Arlington, TX if I plan to stay in the area?
Yes, there are several hotels nearby including Fairfield Inn & Suites by Marriott Dallas Arlington South, Aloft Dallas Arlington South, Homewood Suites by Hilton Dallas/Arlington South, and Hampton Inn & Suites Dallas-Arlington-South.
Which gas stations and convenience stores are near McDonald's Arlington, TX?
Near McDonald's, you can find QuikTrip and Murphy USA, both providing gas, convenience items, and automotive services.
What other services or businesses are around McDonald's Arlington, TX that I might find useful?
Nearby services include Body Fit Training gym, Retina Institute of Texas for eye care, Navy Federal Credit Union, Penske Truck Rental, Justin's Locksmithing for keys and home security, and South Collins Self Storage facilities.