McDonald's

3.3
1983 reviews
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Business Details

4841 W Sublett Rd, Arlington, TX
76017, United States
(817) 516-0333
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4841 W Sublett Rd, Arlington, TX
76017, United States

Hours

Reviews

3.3
1,983 reviews
5 stars
642
4 stars
404
3 stars
338
2 stars
171
1 star
428

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with some customers expressing frustration over repeated mistakes.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others reported unsanitary conditions and issues with the restrooms.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported issues like over-salted fries and incorrect food preparation.

Staff Attitude

Several reviews highlighted a lack of professionalism among staff, with specific mentions of rude behavior and unhelpfulness.
  • RR
    Rigoberto Rodriguez
    3 days ago
    1.0
    Please be AWARE ROACHES at this place also they won’t give you a receipt to put a survey on there website….
  • YC
    Y C
    5 days ago
    1.0
    On the window it says 24 hrs dine in but yet would not let me in store told me to go through drive through
  • KT
    kathy tejada
    Nov 13, 2025
    1.0
    The people that work here either morning or night are so unprofessional and rude. I asked for a cup of water and I was mid sentence and she closed the window on me and kept wiping whatever she was wiping. Then I asked again and she rudely gave me the cup of water and sent someone else to give me the food and that person was so damn rude too. McDonald’s you guys can do better on hiring people who ACTUALLY wanna work and are respectful to people, coming from a person who works in restaurants. That’s why I rather drive extra mins to another McDonalds where I get the best customer service.
  • AW
    Andrew Waldson
    Nov 8, 2025
    1.0
    zero organization. Drive-through takes forever always. Ordering on the app does not help. They are so confused when you tell them you have an order on the app. It is truly unbelievable.
  • EN
    Eleazar Navas
    Nov 2, 2025
    1.0
    No vuelvo a este lugar el peor que he visitado me pidieron la mesa por que solo pedí un cafe el que estaba en el mostrador me tiro los popotes y hasta se cayó uno al piso un arrogante por completo si no quieres trabajar no lo hagas pero no traes mal a los clientes
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Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:45 PM, and on Friday and Saturday until 12:45 AM.

Is there a drive-thru available and what are its hours?

Yes, this McDonald's has a drive-thru that's open 24 hours every day of the week.