McDonald's

3.4
2397 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2575 E Arkansas Ln, Arlington, TX
76011, United States

Hours

Reviews

3.4
2,397 reviews
5 stars
912
4 stars
431
3 stars
322
2 stars
173
1 star
559

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.

Customer Service

Feedback indicated poor customer service experiences, with staff being rude or unhelpful in various situations.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning undercooked items and cold food.

Cleanliness

Some reviews noted cleanliness issues, particularly in the play area and bathrooms.
  • SM
    Suleyka Martinez
    Nov 4, 2025
    1.0
    I come in almost every morning and Ana Sanchez is always ignoring customers and if she does acknowledge them she has an attitude AND I especially don’t like how she speaks to her employees. I think it’s very rude and unprofessional.
  • CC
    Carson
    Nov 3, 2025
    5.0
    Decent place but it's usually pretty busy.
  • HL
    Heladio Leos
    Oct 27, 2025
    1.0
    Been in the line for over 30 minutes and still got my order wrong 🧐
  • MS
    Mykeavia Stringfellow
    Oct 26, 2025
    1.0
    Just got back my DoorDash order from here and highly upset burgers was half done had missing items on them … my son through up eating this and we didn’t know why until we looked at our food worst nightmare ever !!!!!!!!!!!!
  • FK
    Felecia Kinmon
    Oct 22, 2025
    5.0
    THIS MCDONALD'S WAS BUSY THE DRIVE THRU WAS HECTIC,I HAD TO GO INSIDE GET AND ORDER WHAT I WANTED

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Arlington, TX is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's offer delivery and curbside pickup?

Yes, McDonald's offers delivery, same day delivery, curbside pickup, and no-contact delivery services at this location.