McDonald's

3.4
2411 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2575 E Arkansas Ln, Arlington, TX
76011, United States

Hours

Reviews

3.4
2,411 reviews
5 stars
919
4 stars
432
3 stars
324
2 stars
172
1 star
564

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful, particularly in the drive-thru.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Wait Times

Long wait times were frequently mentioned, especially in the drive-thru, with some customers waiting over 30 minutes for their orders.

Food Quality

Several reviews noted that food quality was inconsistent, with complaints about cold or improperly cooked items.

Cleanliness

Some customers expressed concerns about cleanliness, particularly in the play area and bathrooms.
  • NN
    Nguyen Nancy
    Dec 28, 2025
    5.0
    My niece love this place. Good service, good place for kids
  • AG
    Angie Gonzalez
    Dec 27, 2025
    1.0
    The guy working the drivethru attended me with very little interest, as if he didn’t want to be there and was so unprofessional . Unfortunately, this isn’t the first time I’ve had poor service at this location.
  • SM
    Sandra Mejia
    Dec 24, 2025
    1.0
    Este es el peor macdonals que he visitado siempre lo tratan mal a uno y la manager que debería dar el ejemplo es la peor en atender
  • KN
    Krystal Nelson
    Dec 24, 2025
    1.0
    There is a Chinese man working drive threw his customer service is below a zero he constantly yells in the speaker demands people say their order how he wants and if not he will cancel you I’m seeing other customers complain about this manager around this same time we spend lots of money here and it’s no way this should be excepted and continue to even be on a speaker this job is literally customer service I’m not even sure how he got this job much less made it to management I asked for corporates number and he refused to give it told me check all the doors to find it
  • MA
    Michael Adewale
    Dec 5, 2025
    1.0
    I placed order dor chicken mcgriddle today. I went inside and told them mobile order. They said I was lying and I showed the manager. At the end of the day still gave me the wrong order and by the time im on the road its too late. Mcgriddle is not a sandwich

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Arlington, TX is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's offer delivery and curbside pickup?

Yes, McDonald's offers delivery, same day delivery, curbside pickup, and no-contact delivery services at this location.