McDonald's

3.9
1670 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1704 W Randol Mill Rd, Arlington, TX
76012, United States

Hours

Reviews

3.9
1,670 reviews
5 stars
777
4 stars
369
3 stars
258
2 stars
95
1 star
171

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently noted that the food was fresh and hot, with some praising specific items like fries and burgers, while others reported issues with cold or incorrect orders.

Service Consistency

While many reviews highlighted friendly and attentive staff, there were numerous complaints about order accuracy and service speed, particularly during busy hours.

Cleanliness

The location was often described as clean and well-maintained, especially the dining area and play area, contributing positively to the overall experience.

Customer Experience

Several customers appreciated the positive atmosphere and friendly interactions, although some reported negative experiences with specific staff members.

Order Accuracy

A significant number of reviews mentioned issues with missing items or incorrect orders, indicating a need for improvement in order handling.
  • DF
    Dustin Funderburk
    Nov 17, 2025
    5.0
    It was good
  • HR
    Helen Rodriguez
    Nov 11, 2025
    4.0
    The only place where your service is dependable of the mood of the staff. Good mood = good cheerful service , bad mood = not even basic politeness.
  • CH
    Charlotte “Char” Hines
    Nov 11, 2025
    5.0
    The drive thru was super fast today
  • FQ
    fairy queen
    Nov 5, 2025
    1.0
    This is THE WORSE McDonald’s I have ever been to and theyre on a streak for how many times I tried to just continue to just enjoy McDonald’s but no! I will not return to this location ever even tho it’s my closest one. They always have an attitude or lack good customer service and ruin my mood every time I come like just now the same girl at the window from like the other day who made me go to a different location yesterday I still went here and the same girl was pointing at me um I can’t hear you rudely and messed up my simple request for ketchup “hot sauce” why do I need hot sauce for my burger like ? Very rude and the worse location so sad I’ve wasted so much money there and they lack the service I know I should get -10/10 they suck! Officially breaking up with Randol mill McDonald’s for life!!!!
  • VS
    VJ Smith
    Oct 25, 2025
    5.0
    Love those fries

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1704 W Randol Mill Rd, Arlington, TX?

McDonald's at this location is open daily from 4:30 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:45 PM, and on Friday and Saturday from 6:00 AM to 12:45 AM.