McDonald's

3.9
1678 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1704 W Randol Mill Rd, Arlington, TX
76012, United States

Hours

Reviews

3.9
1,678 reviews
5 stars
785
4 stars
367
3 stars
258
2 stars
95
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and attentive staff while others reported rude behavior and order mistakes.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others reported dirty tables and play areas.

Speed of Service

The speed of service was generally praised, especially during morning shifts, although some customers experienced long wait times.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals while others received cold or poorly prepared food.
  • AT
    Anne Tyler
    Dec 16, 2025
    5.0
    I went for coffee good
  • AC
    annie cantrell
    Dec 5, 2025
    5.0
    I visited tonight at 8 PM and was helped by what seemed to be a new worker i havnt seen him at this location before in the drive through. I didn’t get his name but he was a big friendly guy with curly hair. He was super nice , made sure my order was correct and confirmed. He had the biggest smile and was super polite. Great service, i’m a service manager at a restaurant myself and was very pleased with his service! Great work !
  • DF
    Dustin Funderburk
    Nov 17, 2025
    5.0
    It was good
  • HR
    Helen Rodriguez
    Nov 11, 2025
    4.0
    The only place where your service is dependable of the mood of the staff. Good mood = good cheerful service , bad mood = not even basic politeness.
  • FQ
    fairy queen
    Nov 5, 2025
    1.0
    This is THE WORSE McDonald’s I have ever been to and theyre on a streak for how many times I tried to just continue to just enjoy McDonald’s but no! I will not return to this location ever even tho it’s my closest one. They always have an attitude or lack good customer service and ruin my mood every time I come like just now the same girl at the window from like the other day who made me go to a different location yesterday I still went here and the same girl was pointing at me um I can’t hear you rudely and messed up my simple request for ketchup “hot sauce” why do I need hot sauce for my burger like ? Very rude and the worse location so sad I’ve wasted so much money there and they lack the service I know I should get -10/10 they suck! Officially breaking up with Randol mill McDonald’s for life!!!!

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1704 W Randol Mill Rd, Arlington, TX?

McDonald's at this location is open daily from 4:30 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:45 PM, and on Friday and Saturday from 6:00 AM to 12:45 AM.