Krispy Kreme

4.2
2023 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Arlington.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
2600 S Cooper St, Arlington, TX
76015, United States

Hours

Reviews

4.2
2,023 reviews
5 stars
1,292
4 stars
304
3 stars
137
2 stars
72
1 star
218

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers noted that the store was clean, while others reported unsanitary conditions and dirty tables.

Customer Service

Feedback on customer service was mixed; some praised friendly staff, while others reported rude and unhelpful employees.

Product Quality

Many customers enjoyed the donuts, especially when fresh, but there were complaints about receiving cold donuts despite the hot light being on.

Pricing

Several reviews mentioned that the prices were considered high for the quality of donuts received.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • RM
    Ronica McQueen
    Dec 29, 2025
    1.0
    Interaction with General Manager Lily resulted in police presence. Lily explained the order could not be fulfilled due to lack of ingredients. When I asked her to provide confirmation number of canceled order, she refused and stated her computers wouldn’t allow the request. This isn’t the first incident from this location that resulted in refunds being requested yet not received! Therefore I requested the confirmation email. Asked for store number and franchise owner email in order to escalate my complaints to corporate but Lily refused to comply and provide requested information. She shut the drive thru window in my face which resulted to me driving around and parking. When I entered the establishment, Lily was in her office in a meeting and couldn’t speak to me. She finally walked out when Arlington police arrived and stated she had the right to refuse service and asked me to leave property to never return! Police offered assistance in gaining contact information, for me to contact “Shay” I called to determine “Shay’s” availability to speak to only be told not to call anymore and Shay is the other general manager and wouldn’t be of any assistance. So not only for Lily lie and withhold information from the police, she continues to give me a run around. Ultimately I am upset with the inconvenience of the entire situation and the incident could have been avoided initially had she been more cooperative! I explained that the Arlington location was the only one closest to my house but Lily expressed that I should travel to a surrounding city for any further business! What started as a nice morning treat for my child, resulted in an entire afternoon of anger and frustration. As general manager, Lily needs proper training on public relations and what it takes to offer quality service to all customers she encounters!
  • VJ
    Vanessa Jenkins
    Dec 27, 2025
    5.0
    Fresh hot
  • TM
    T ML
    Dec 23, 2025
    5.0
    I must say that the Arlington Krispy Kreme is by far one of the cleanest in the area. I went in the middle of the day on a Wednesday and it was extremely busy? But the service was great and I was overly impressed at how clean the store was compared to other spots in the DFW.
  • DB
    Deborah Baker
    Dec 23, 2025
    5.0
    Good was good customer service was great people were friendly
  • PR
    Paul Revels
    Dec 8, 2025
    4.0
    For me, A dozen of glazed donut was too expensive, over $15 for a dozen.

Frequently Asked Questions About Krispy Kreme

What are the general business hours for Krispy Kreme in Arlington, TX?

Krispy Kreme Arlington is open Monday through Thursday and Sunday from 6:00 AM to 8:00 PM, and Friday-Saturday from 6:00 AM to 10:00 PM.

When is the Krispy Kreme drive-through open?

The drive-through is available Monday through Thursday and Sunday from 6:00 AM to 8:00 PM, and on Friday and Saturday from 6:00 AM to 10:00 PM.