Jimmy John's

Reviews

• VM

  victor markulincic

  4 days ago
  1.0
  I think they just don't care for customers. Most of the younger folks working avoid making eye-contact and don't ask the people waiting what they need. Several times, they've been wrong on my order. WHY would you put GUACAMOLE on a PLAIN CHEESE sandwich? You tryin' to start somethin'? Are you JOKING?!? Either way, do your job, kids. It's not fair you take money for doing a job and then treat people like THEY did something wrong for making you work.
• MC

  Micah Cooper

  Feb 10, 2026
  1.0
  Honestly I am dumbfounded how they get away with this. Asked for a turkey sandwich with cheese and they quite literally gave me two slices of turkey and cheese………if I can to eat a load of bread I would’ve paid 3 bucks for a loaf from the store. 10 bucks for this they’re making a killing! But I mean dang guys at least pull my hair before you screw me.
• SM

  Sharon Mason

  Dec 27, 2025
  1.0
  If I could give negative stars I would! I went to the location on Matlock in Arlington to order 2 sandwiches and I wanted them toasted. Because 1 of them wasn’t a “specialty “ sandwich the lady at the register refused. However, I had placed the same order 4-5 different times at that location without any issues. I have also ordered the same order at other JJ’s without any problems. She was rude, absolutely uncalled for, and I started to walk away and she then she tried to say something like she would do it… no thanks, I no longer would want her to touch my food. Customer service is the pits and workers get away with it ALL THE TIME! I will never return to this establishment.
• RS

  Raudel Solis

  Dec 24, 2025
  5.0
  The toasted subs are perfection.
• AR

  Ashley Ross

  Nov 30, 2025
  1.0
  $50 for two sandwiches is insane. You should go to jersey mikes or firehouse.