Jimmy John's

Reviews

• SM

  Sharon Mason

  Dec 27, 2025
  1.0
  If I could give negative stars I would! I went to the location on Matlock in Arlington to order 2 sandwiches and I wanted them toasted. Because 1 of them wasn’t a “specialty “ sandwich the lady at the register refused. However, I had placed the same order 4-5 different times at that location without any issues. I have also ordered the same order at other JJ’s without any problems. She was rude, absolutely uncalled for, and I started to walk away and she then she tried to say something like she would do it… no thanks, I no longer would want her to touch my food. Customer service is the pits and workers get away with it ALL THE TIME! I will never return to this establishment.
• RS

  Raudel Solis

  Dec 24, 2025
  5.0
  The toasted subs are perfection.
• AR

  Ashley Ross

  Nov 30, 2025
  1.0
  $50 for two sandwiches is insane. You should go to jersey mikes or firehouse.
• GJ

  Grif Joe

  Nov 4, 2025
  2.0
  You better study the menu. Heaven forbid you confuse a toasted sandwhich with a non-toasted sandwich. If you make this mistake IT IS YOUR FAULT. Says the manager. I would not recommend earting at a place that treats their customers with such disdain. A few weeks earlier I though I found my go to Italian sandwich. I was wrong. You must know the menu or else.
• SS

  Sunnijo Scott

  Oct 18, 2025
  5.0
  Got the number 16 on french bread no veggies extra mayo. It was made perfect. The cut was prefect and she used the mayo scoop so it was also prefect. Bread was perfect. A pleasant surprise to my hectic day!