The food is generally praised for its flavor, especially the oxtails, but there are complaints about inconsistency in portion sizes and quality, with some dishes being overcooked or lacking flavor.
Service Issues
Customer service experiences vary widely; while some reviews highlight friendly and attentive staff, others report rude service and long wait times.
Atmosphere
The restaurant's atmosphere is often described as vibrant and welcoming, with live music contributing to a lively dining experience.
Value for Money
While many customers find the food to be delicious and worth the price, others feel that the portion sizes do not justify the cost, leading to mixed feelings about value.
Consistency
Several customers express concerns about the consistency of food quality and service, indicating that experiences can vary significantly from visit to visit.
MG
Martin G
Nov 16, 2025
1.0
Can someone please explain to me in WHAT WORLD IS THIS RASTA PASTA!!!! This is insane. Idk what kind of pasta this is, but it’s not Caribbean. I have been to multiple Jamaican spots and never seen nun like this.
JW
Jhanell Wilson
Nov 11, 2025
5.0
Love, love this place!! All the food is on point. This is the best Jamaican food I've had in America, outside of my kitchen of course 🤣. They can get my money anytime 😋
KK
Karen
Nov 9, 2025
5.0
They give you plenty of food and everything was delicious and well seasoned. I would have taken a picture but I ate my food so fast I had forgotten, lol.
HW
Holly Williams
Nov 8, 2025
4.0
My husband and I visited Jamaican Gates for the first time for like an early evening dinner. The food was really good and our server was really nice as well. The only couple of things I took issue with was that instead of serving cups of water that’s usually free at any restaurant they were selling $2 bottles of water. That may have been a temporary fix to maybe an issue they were having with their water but I’m not sure and I don’t want to assume. Especially because we had to pay for it. But the $2 water bottles for dine in was weird to me. Also when we tried to pay using their online payment system we were told it sometimes doesn’t work. My recommendation is to just have customers that dine in to just pay with card directly to the server so it alleviates confusion in the future. Overall, I did enjoy the food and the atmosphere and would recommend others to try this hidden carribean gem in Arlington!
LR
Lavada Rabon-Miller
Nov 3, 2025
3.0
I've been to Jamaica once and I had the best jerk chicken in the country. It was a store that we stopped at on the way to our resort. The man had a grill on the porch of this store. When I came to this restaurant to order the jerk chicken and an oxtail plate, the light bulb went off. Get a grill for the jerk chicken. It was just ok. The oxtail plate was ok. One big one and the rest were small. The cabbage was a lil crunchy but overall, the food is good. The waitress was nice, the bartender not so much but the rum punch was on point. The decor is Jamaican! I loved that part and I loved the music!
Frequently Asked Questions About Jamaica Gates Caribbean Cuisine
What are the opening hours for Jamaica Gates Caribbean Cuisine?
Jamaica Gates Caribbean Cuisine is open Tuesday to Thursday from 11:30 AM to 9:00 PM, Friday and Saturday from 11:30 AM to midnight, and Sunday from 12:00 PM to 9:00 PM. It is closed on Mondays.
Does Jamaica Gates Caribbean Cuisine offer delivery and in-store pickup services?
Yes, Jamaica Gates Caribbean Cuisine offers both delivery and in-store pickup services for customer convenience.
Where is Jamaica Gates Caribbean Cuisine located?
Jamaica Gates Caribbean Cuisine is located at 1020 W Arkansas Ln, Arlington, TX 76013, United States.
What kind of cuisine does Jamaica Gates Caribbean Cuisine specialize in?
Jamaica Gates Caribbean Cuisine specializes in Jamaican and Caribbean cuisine, also categorized under soul food.
How can I view the menu or place an order online for Jamaica Gates Caribbean Cuisine?
You can view the menu and place an order online at https://jamaicagates.com/menu.
What is the price range at Jamaica Gates Caribbean Cuisine?
The price range at Jamaica Gates Caribbean Cuisine is moderate, labeled as TWO on the pricing scale.
Are there any nearby restaurants where I could enjoy different cuisines after visiting Jamaica Gates Caribbean Cuisine?
Yes, nearby restaurants include Sumo Ramen for Japanese cuisine, Taqueria Jalisco for tacos, and The French Fry Club which offers a beer garden and pub-style food.
If I need mobile phone services or repairs near Jamaica Gates Caribbean Cuisine, where should I go?
Nearby you can find T-Mobile stores and KRT Cellular for mobile phone accessories, sales, and repairs.
Are there shopping centers or retail stores close to Jamaica Gates Caribbean Cuisine?
Yes, Cooper Street Commons is a nearby shopping center, and retail stores such as DTLR, Thrift Unlimited, and Citi Trends are also close by.
What nearby health and wellness services are available near Jamaica Gates Caribbean Cuisine?
Nearby health services include JPS Health Center Arlington Pharmacy, Clinica Hispana Buena Salud, 1st Choice Integrated Wellness Center, and Mike Thomas DDS dental clinic.