Five Guys

4.0
1292 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4245 South Cooper Street in Arlington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4245 South Cooper Street, Arlington, TX
76015, United States

Hours

Reviews

4.0
1,292 reviews
5 stars
683
4 stars
278
3 stars
121
2 stars
65
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

While some customers praised the friendly and helpful staff, others reported poor service, including unwelcoming attitudes and mistakes with orders.

Food Quality

Feedback on food quality was mixed; some enjoyed the burgers and fries, while others complained about cold food, undercooked items, and lack of flavor.

Pricing Concerns

Many customers felt the prices were too high for the quality and portion sizes, with several reviews highlighting the lack of value for money.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including unsanitary conditions in the dining area and kitchen.

Inconsistent Experience

Customers reported varying experiences at different locations, with some locations providing excellent service and food, while others were disappointing.
  • NT
    nallabolu tharunreddy
    Dec 28, 2025
    5.0
    Deliza,Vivian , Michelle ere really helpful
  • PH
    Peter H
    Dec 27, 2025
    5.0
    Always hits the spot. The workers are amazing as well. They make the price worthwhile.
  • AM
    Andy Moxley
    Dec 23, 2025
    1.0
    Cold burger on stale buns with some limpass undercooked fries. What's not to love? I'm not sure they understand they're supposed to be making food that people want to eat.
  • CM
    Cosmos101 M.
    Dec 5, 2025
    1.0
    Very disappointed in service today I come here on my cheat date and as my treat but today I was cheated out my treat by a unwelcoming cashier and with a treat that was poorly put together by being so overly dressed to where everything came together waiting the bottom of the bag with what made the fries fell out of the bag burger don’t have no flavor just a ball of Miss sorry for this to five guys service is service no matter how your day is going on the inside treat others with Quality service all way
  • TM
    Tracy Moore
    Nov 19, 2025
    1.0
    The drinks were very watery and the staff said they can’t adjust the Coke Freestyle machine. The iced tea was watery. The staff put a mop bucket off the floor onto the prep counter in the kitchen while food was being prepared. I didn’t see anyone wipe off the counter afterward. Staff was unconcerned about all of my concerns.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.