Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4245 South Cooper Street in Arlington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others found them cold, bland, or poorly prepared.
Service Issues
Numerous complaints about poor service, including unresponsive staff, incorrect orders, and unprofessional behavior.
Pricing Concerns
Many customers felt the prices were too high for the quality and portion sizes, with several noting they could find better value elsewhere.
Cleanliness
Reports of cleanliness issues in the dining area and restrooms, with some customers expressing concern over unsanitary conditions.
Positive Staff Interactions
Despite service issues, several reviews highlighted friendly and helpful staff members who contributed positively to the experience.
KL
Kelsey Latimer
2 days ago
5.0
Food was amazing, fresh, and fast! customer service was even more amazing!
KH
kevin heath
5 days ago
3.0
Today was our first time eating at Five Guys and it is really good. No complaints with the food. Amazing fries!!! Our only issue is the girl who took our order. We almost left, instead of ordering. The young lady was in a terrible mood and refuses to speak clearly. Only mumbling. Neither my wife or I could understand what she was saying.
EG
Erik Gonzalez
Feb 7, 2026
5.0
I love leaving 5 star reviews when people actually deserve them. It’s tradition to come to 5 guys on my birthday and Riffica Wheeler (Jay) made it one of the best experiences here! Thank you so much I love your professionalism and dedication! Definitely deserves a promotion or raise thank you!!!
GL
Gevon LLC
Jan 30, 2026
5.0
This store is excellent ! Simon remade my order with no questions asked and it was delicious! The best service in TOWN!
JP
J Pott
Jan 21, 2026
1.0
Went with family for my nephews birthday because he wanted a burger. Drinks tasted awful. Thought maybe it was just the coke but there were 4 adults and we all tried different drinks and they tasted awful. I told the workers the drinks didn't taste right she asked which ones I said all of them and with an attitude she told me they're not all bad. We had to finish our meals with no drinks and they didn't do anything to fix the problem. My family all agreed we will never return to this location. Service is horrible.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 4245 South Cooper Street accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for Five Guys in Arlington?
Five Guys in Arlington is open daily from 11:00 AM to 10:00 PM.
Is delivery available from Five Guys Arlington, and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering system.
Can I place an order or view the menu on a mobile app for Five Guys?
Yes, you can view the menu and place orders using the Five Guys app available on both iOS and Android.
What payment methods are accepted at Five Guys Arlington?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the Five Guys Arlington location have wheelchair accessible entrances and restrooms?
Yes, there are wheelchair accessible entrances and restrooms available at this location.
What types of meals are served at Five Guys Arlington?
Five Guys serves lunch and dinner meals.
Are there any nearby restaurants for dining options before or after visiting Five Guys?
Yes, nearby restaurants include La Madeleine French Bakery & Café, Red Lobster, and Portillo's Arlington, providing additional dining options.
Where can I find electronics or mobile phone repair services near Five Guys Arlington?
Experimac Arlington and Sprint Store are nearby options for electronics and mobile phone repair and accessories.
Are there nearby clothing and retail stores close to Five Guys Arlington?
Yes, nearby clothing and retail stores include T.J.Maxx, DXL Big and Tall, SAS Shoemakers, and Foot Locker, convenient for shopping before or after your meal.
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