While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Arlington,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Great flavors, great service, very clean place!
I told manager Lucy that I appreciate she is keeping everything neat and clean
MM
Monica
Feb 16, 2026
2.0
Dont recommend bought 3 chicken tostadas our tostadas should have been called rice tostadas with burnt chicken. The place was hot was very overwhelming felt like 80 degrees or more. The chicken was over done hardley had any pieces no wonder they charge for double meat. We left half our tostadas the amounts of rice was ridiculous. The green hot sauce was delicious thats all, quite suprised food on that side is not that great 2 restaurants thumbs down near this location and now pollo loco. Its awful since we are spending the money should get good food as well. This pollo loco is a no more for me.
NQ
Nicholas Quintana-Lyons
Feb 10, 2026
1.0
Driest chicken I may have ever had, chicken wing only had half a bite of meat on it. Rice and beans were good though. The photo was the thigh. Outside of the chicken was tasty but inside was bland and dry. Couldn’t finish it.
JS
J Simms
Feb 10, 2026
1.0
Ordered a meal, I asked can the beans be substituted for sour cream... they said no that I'll have to be charged for sour cream... and I asked if something will be taken off since I didn't get beans and it was a no... why couldn't they substitute the beans for sour cream and now I have a dry burrito to which they hardly put chicken
LM
Lilianne Monier
Jan 31, 2026
1.0
Es la tercera vez, que voy a este lugar y la ultima vez, tuvimos mi familia y yo muy mala esperiencia con el personal de servicio la mesera y el supervisor de hoy con tremenda mala forma y actitud al pedir un segundo pedido para mi bebé respondieron con actitud y que nos acabaramos de ir del lugar. Es la primera vez en mi vida que tenemos una mala esperiencia como esta esperemos que en algun momento tengan la oportunidad de tener trabajadores con buena actitud y deceos de trabajar porque esta mesera y este supervisor de la noche no estan capacitado para trabajar con el público que tristesa 😥
What are the opening hours of El Pollo Loco in Arlington, TX?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
Can I order El Pollo Loco food online or via an app?
Yes, you can order online through their website or use the El Pollo Loco app available on the Apple App Store.
What types of payment are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Where is El Pollo Loco located in Arlington?
El Pollo Loco is located at 4911 S Cooper St, Arlington, TX 76017, USA.
Does El Pollo Loco offer catering services?
Yes, catering services are available at El Pollo Loco.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers.
Is there a drive-through service at El Pollo Loco?
Yes, El Pollo Loco has a drive-through for convenient ordering.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit nearby places like Dutch Bros Coffee for drinks or Cooper Street Antique Mall for shopping before or after your meal.
Where can I find a gas station near El Pollo Loco in Arlington?
RaceTrac and Walmart Fuel Station are nearby gas stations convenient for refueling while visiting El Pollo Loco.
Are there other dining options close to El Pollo Loco?
Yes, nearby dining options include Smalls Sliders (burger restaurant), World of Beer (beer bar and pub), and Taco Bueno (Mexican restaurant).
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