Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Arlington,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
971 reviews
5 stars
554
4 stars
167
3 stars
88
2 stars
59
1 star
103
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with dry and overcooked chicken, as well as inconsistent food quality across visits.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others reported rude and unhelpful employees.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.
Portion Sizes
Customers expressed dissatisfaction with small portion sizes relative to the price, particularly for chicken and sides.
- OOOliverDec 27, 20252.0Very dry chicken
- VQValentin QuinteroDec 20, 20253.0Está muy bueno, lo único malo son las piezas, están muy pequeñas, Parecen de huilotas pero todo lo demás está bien.
- 111calicocowgirlNov 17, 20251.0Worst salad I ever had! I went through the drive thru and got a double chicken avocado salad. I didn't see it until I got home or else I would've sent it back for a refund. For $14 I got 3 brown avocado slices on top, old brown lettuce, hard, tough chicken cubes and the worst street corn I've ever tasted. I chose the cilantro dressing and it was so spicy I couldn't eat it and I love spicy. After 5 bites, I just couldn't force myself to eat it. Money wasted. I'll never go back.
- AAAmir ArsalanNov 17, 20251.0This place is terrible. Rude employees. No manners. They are tired of their job.
- LLLovell LewisOct 6, 20254.0Great restaurant and service
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Arlington, TX?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
Can I order El Pollo Loco food online or via an app?
Yes, you can order online through their website or use the El Pollo Loco app available on the Apple App Store.
What types of payment are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Where is El Pollo Loco located in Arlington?
El Pollo Loco is located at 4911 S Cooper St, Arlington, TX 76017, USA.
Does El Pollo Loco offer catering services?
Yes, catering services are available at El Pollo Loco.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers.
Is there a drive-through service at El Pollo Loco?
Yes, El Pollo Loco has a drive-through for convenient ordering.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit nearby places like Dutch Bros Coffee for drinks or Cooper Street Antique Mall for shopping before or after your meal.
Where can I find a gas station near El Pollo Loco in Arlington?
RaceTrac and Walmart Fuel Station are nearby gas stations convenient for refueling while visiting El Pollo Loco.
Are there other dining options close to El Pollo Loco?
Yes, nearby dining options include Smalls Sliders (burger restaurant), World of Beer (beer bar and pub), and Taco Bueno (Mexican restaurant).