Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on customer service is mixed; while many customers praised the friendliness and helpfulness of staff, several reported rude behavior and poor service experiences.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including incorrect drinks and excessive ice, leading to customer dissatisfaction.
Wait Times
Customers frequently mentioned long wait times, particularly during busy hours, which negatively impacted their overall experience.
Drink Quality
While some customers enjoyed their drinks, others reported inconsistencies in taste and quality, with specific complaints about drinks being watered down or not made as requested.
Cleanliness
Several reviews pointed out cleanliness issues at the location, including unsanitary conditions and a dirty parking lot.
TC
Tama Chris
5 days ago
5.0
Love there coffee
JP
Juan Perez
Nov 9, 2025
2.0
For the last couple time I been through the window they been giving me the wrong order, they dont verify the drinks make sure your getting your correct order, as if their just trying get people outta the way.
I used to really like going to this dutchbros not because it the closest to me, but the people were cool and they knew my order from seeing my car
HM
H M.D
Nov 4, 2025
1.0
I got a drink today and found a fly inside. Super gross and disappointing. I expected better cleanliness standards from this location. Definitely makes me think twice about coming back
AB
Aileen B
Oct 6, 2025
3.0
Was here 5 days ago around 9pm with some friends. our friend in the driver seat accidentally forgot that me and our other friend were also gonna order after her, since we were all ordering separately, and told the barista that was it. so once she was handed her drink we informed the barista attending us that we actually needed to order 2 more drinks. she looked at the other barista and laughed going ‘oh but you said-‘’ with a condescending tone before shaking her head and taking the orders. As a barista myself i get it but i can’t imagine laughing right in the customers face and acting like it’s such an inconvenience to literally do my job.
AB
Amira Burnett
Sep 26, 2025
5.0
I came to this location this morning and this might have been one of the best customer service experiences I've had in a while. It was a little wait cause they were extremely busy but as soon as I got to the windows the barista's were super nice and my drink was ready when I got there!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 1307 S Cooper, Arlington?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Which payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the location for personal check acceptance.
Can I order Dutch Bros Coffee drinks for curbside pickup or delivery?
Curbside pickup is available, but Dutch Bros Coffee does not offer delivery services directly. Some third-party services may offer delivery.
Does Dutch Bros Coffee offer any sugar-free drink flavors?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options available at Dutch Bros Coffee?
Yes, customers can order decaffeinated espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades as caffeine-free options.
How can I earn rewards points when purchasing at Dutch Bros Coffee?
Earn 3 points for every dollar spent at a shop with no limit on points. If you forget your phone, provide your phone number to the barista to earn points. Points for past purchases require a receipt emailed to Dutch Bros.
Are there any nearby places I can visit before or after grabbing coffee at Dutch Bros Coffee?
Nearby places include Hooligan's Pub and Grub for drinks, Potbelly Sandwich Shop for a quick meal, and La Michoacana Premium for ice cream and smoothies, offering a variety of food and entertainment options.
How can nearby Oxford Apartments influence my visit to Dutch Bros Coffee?
Oxford Apartments provide convenient accommodation nearby, making it easy for residents to stop by Dutch Bros Coffee for a quick coffee or snack on their way out or when relaxing at home.
What are some family-friendly nearby locations to Dutch Bros Coffee?
Nearby God’s Brand Christian Academy offers daycare and preschool services, making Dutch Bros Coffee a convenient stop for parents dropping off or picking up their kids.
How can I order Dutch Bros Coffee drinks using their mobile app?
Download the Dutch Bros app from the Apple App Store or Google Play Store to order drinks ahead and customize your order for pickup conveniently.