Dutch Bros Coffee

4.4
274 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
1307 S Cooper, Arlington, TX
76010, United States

Hours

Reviews

4.4
274 reviews
5 stars
214
4 stars
20
3 stars
8
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendliness and helpfulness of staff, several reported rude behavior and poor service experiences.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including incorrect drinks and excessive ice, leading to customer dissatisfaction.

Wait Times

Customers frequently mentioned long wait times, particularly during busy hours, which negatively impacted their overall experience.

Drink Quality

While some customers enjoyed their drinks, others reported inconsistencies in taste and quality, with specific complaints about drinks being watered down or not made as requested.

Cleanliness

Several reviews pointed out cleanliness issues at the location, including unsanitary conditions and a dirty parking lot.
  • TC
    Tama Chris
    5 days ago
    5.0
    Love there coffee
  • JP
    Juan Perez
    Nov 9, 2025
    2.0
    For the last couple time I been through the window they been giving me the wrong order, they dont verify the drinks make sure your getting your correct order, as if their just trying get people outta the way. I used to really like going to this dutchbros not because it the closest to me, but the people were cool and they knew my order from seeing my car
  • HM
    H M.D
    Nov 4, 2025
    1.0
    I got a drink today and found a fly inside. Super gross and disappointing. I expected better cleanliness standards from this location. Definitely makes me think twice about coming back
  • AB
    Aileen B
    Oct 6, 2025
    3.0
    Was here 5 days ago around 9pm with some friends. our friend in the driver seat accidentally forgot that me and our other friend were also gonna order after her, since we were all ordering separately, and told the barista that was it. so once she was handed her drink we informed the barista attending us that we actually needed to order 2 more drinks. she looked at the other barista and laughed going ‘oh but you said-‘’ with a condescending tone before shaking her head and taking the orders. As a barista myself i get it but i can’t imagine laughing right in the customers face and acting like it’s such an inconvenience to literally do my job.
  • AB
    Amira Burnett
    Sep 26, 2025
    5.0
    I came to this location this morning and this might have been one of the best customer service experiences I've had in a while. It was a little wait cause they were extremely busy but as soon as I got to the windows the barista's were super nice and my drink was ready when I got there!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!