Dunkin'

3.3
137 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
4501 South Collins Street, Arlington, TX
76018, United States

Hours

Reviews

3.3
137 reviews
5 stars
63
4 stars
8
3 stars
14
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Order Accuracy

Many customers expressed frustration with incorrect orders, including wrong items and poorly made drinks, indicating a lack of attention to detail.

Product Quality

The quality of food and drinks received mixed reviews, with some customers enjoying fresh and delicious items, while others complained about stale donuts and poorly made beverages.

Cleanliness and Atmosphere

Some reviews highlighted the cleanliness and welcoming atmosphere of the location, while others noted issues with cleanliness and staff attitudes.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times and delays, particularly with mobile orders.
  • JA
    Joel Argo
    Nov 15, 2025
    4.0
    I like Dunkin' because I can get a donut or eclair that isn't sickly sweet pretty much anytime of the day, provided they haven't run out of my favorite Boston Kreme, Eclair, or plain old cake. Many, and I mean many years ago, they were consistently good. Now, ever since Starbucks came along, I feel like Dunkin' has succumbed to the pressure of competition and lost what made them a good doughnut franchise. Like this trip, the Boston Kreme was very good, the cake, not so much, a bit dry. Hopefully the shops can figure out how to provide fresh doughnuts throughout the day, if not they probably won't make it. Just my two cents.
  • RB
    Riya Bidhyadhar
    Nov 7, 2025
    2.0
    Worst matcha I have ever had. I just ordered green matcha latte . Omgg, It was way to much sugar. Couldn’t drink it.
  • BC
    Betel Cardoza
    Oct 6, 2025
    5.0
    Bedt Dunkin in the area! I live in Mansfield and will always visit this Dunkin when I’m in the area 😊 they have never failed me on my order and always have great service.
  • ST
    Sheila Taylor
    Oct 4, 2025
    1.0
    My daughter ordered on the app, she got to the drive thru and they told her they didn't get her order. She showed them the app confirmation, showed them where the payment was processed, and they just told her they didn't get a ticket and nothing could be done. No offer to help her in any way, just told her she'd have to order and pay again to get her order. Such great customer service 👏
  • JD
    Joselyn Delgado
    Oct 3, 2025
    1.0
    Ordered via drive thru, the coffees tasted disgusting. I ordered a medium iced caramel macchiato, it taste like both burnt coffee beans and watered down. It sucks cause the coffee at this location is always a hit or complete miss.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Arlington, TX?

Dunkin' in Arlington, TX is open daily from 3:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' Arlington offers both delivery and curbside pickup services.