Dunkin'

3.2
431 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
5801 Office Park Dr, Arlington, TX
76016, United States

Hours

Reviews

3.2
431 reviews
5 stars
168
4 stars
52
3 stars
37
2 stars
37
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and poor attitudes.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Product Quality

Inconsistent quality of food and drinks, with reports of stale donuts and poorly made coffee.

Speed of Service

Many customers noted slow service, particularly in the drive-thru, causing dissatisfaction.

Cleanliness

Some reviews mentioned cleanliness issues, particularly with dirty tables and unsanitary conditions.
  • LJ
    Lesly Jaime
    Nov 17, 2025
    1.0
    On my way to work on October 28th, I deviated from my regular commute to visit this location and ordered an iced coffee. As I was sipping my drink, I noticed a hair “on” it. Initially, I thought the hair was on the outside of the cup, so I attempted to wipe it off. After I parked in my work garage, I realized that the hair was actually inside the drink. I contacted corporate about the issue, and shortly after, I received an email from the manager of the store promising me a gift card for the inconvenience. It has now been three weeks, and I have yet to receive anything!
  • JJ
    jackie
    Nov 15, 2025
    2.0
    Went inside to order and the person who took the order and person who made the drinks were very nice and pleasant. They gave us our order and I saw one of the sandwiches was wrong. I told the person who made the sandwich and she just kept telling me it was right and then proceeded to show me the manual of how the sandwiches are made with such an attitude I said ma'am I can clearly see this is not the sandwich I ordered, there's a picture of it on the menu in front of my face lol She made the right sandwich after, but she could've just said my bad and remade the sandwich. The attitude was not needed
  • MM
    Maria Martin
    Nov 13, 2025
    5.0
    This is my favorite spot! I have been forced to go to other locations lately due to my work schedule! But the staff here is the best!
  • SS
    Shae
    Nov 7, 2025
    2.0
    Hash browns was old and hard
  • EH
    Emily Hernandez
    Oct 5, 2025
    1.0
    charlie is one of the most disrespectful human beings i’ve ever interacted with. i truly hope she’s not a higher up, because if she is i feel truly bad for her associates.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Arlington, TX?

Dunkin' in Arlington, TX is open from 5:00 AM to 8:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 9:00 PM on Fridays and Saturdays.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.