Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Arlington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,559 reviews
5 stars
664
4 stars
373
3 stars
161
2 stars
108
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and untrained.
Food Quality
Customers reported inconsistent food quality, with issues such as stale chips, small portions, and spoiled ingredients.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and concerns about food hygiene.
Efficiency
Several customers experienced long wait times and issues with order accuracy, indicating a lack of efficiency during busy hours.
Staff Training
There were calls for better staff training to improve customer service and operational efficiency.
- SLStephen Lowry4 days ago1.0Got food poisoning from this location. Ate here for dinner, and spent the night vomiting.
- DDDavid Duharte6 days ago1.0Muy mala atención de parte de la dependienta de hoy día 6 de enero a las 3:00 pm no tiene forma para tratar al público estoy muy decepcionado de esta ubicación
- MHMichael HendersonDec 26, 20253.0When I was there only one person making the food and she was new and the cashier wouldn't even help her and when I ask for a drink he said oh I forgot to charge you for it. It shows that he is not paying attention to his customers.
- BDBarbara DumaineDec 24, 20254.0This place wasn't very welcoming, no one greeted us. No smiles. Everyone was looking real mean on the service line, and no one said. Thank you. I felt like I would not visit again
- DBDanna BrownDec 13, 20252.0Unfortunately, this location needs better staff training. The employees, especially the younger ones, don’t seem properly trained on customer service, multitasking, or basic restaurant operations. The employee preparing the bowls was extremely slow and struggled to multitask. If it was his first day, he should not have been left on the line alone especially on one of their busiest days during a BOGO promotion. The manager appeared to be trying, but was forced to work the line because the staff couldn’t keep up. There were also no forks or spoons available, again on a very busy day. I watched a customer ask for a fork, and instead of restocking the silverware knowing there was a long line of customers, the employee just handed out a single fork. Overall, the staff needs proper training in basic customer service, cleanliness, and efficiency. With the volume of customers they serve, these fundamentals should already be in place.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Arlington?
Chipotle Mexican Grill is located at 2151 N Collins St, Ste 111, Arlington, TX 76011, inside the Walmart market shopping center.
What are the opening hours of Chipotle Mexican Grill in Arlington?
Chipotle is open every day from 10:45 AM to 11:00 PM.
What dining options does Chipotle Arlington offer?
Chipotle offers in-store pickup and delivery services for customer convenience.
What kind of food does Chipotle Arlington serve?
Chipotle Arlington serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced and wholesome ingredients.
How can I order food online from Chipotle Arlington?
You can order online through the Chipotle app or via their online ordering website at https://order.chipotle.com/
Does Chipotle Arlington offer catering or gift cards?
Yes, Chipotle Arlington provides catering services and sells gift cards.
Is Chipotle Arlington a LGBTQ-friendly restaurant?
Yes, Chipotle Arlington welcomes LGBTQ customers.
What nearby dining options are available around Chipotle Arlington?
Nearby dining options include Pie Five Pizza, Subway, MOOYAH Burgers, Fries & Shakes, and Chicago Pizza and Grill, offering a variety of pizza, sandwiches, American, and Italian cuisines.
Are there any nearby services where I can get a phone repaired or buy mobile accessories near Chipotle Arlington?
Yes, Dr Phone Repair and Total Wireless are nearby locations where you can get phone repair services and mobile accessories.
What nearby places can I visit for beauty and spa services near Chipotle Arlington?
Nearby beauty and spa services include Eden Pedi-Spa & Nails, Casablanca Barbershop, Creative Impression Hair Salon, and Beauty On A Budget Salon.