Chipotle Mexican Grill

3.7
1061 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Arlington South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5001 S Cooper St, Arlington, TX
76017, United States

Hours

Reviews

3.7
1,061 reviews
5 stars
502
4 stars
194
3 stars
95
2 stars
58
1 star
212

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food freshness, including dry and overcooked items, as well as inconsistent portion sizes.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful during interactions.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and poor handling of online orders.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
  • SE
    Sable Eve
    Oct 5, 2025
    5.0
    I never liked Chipotle but I tell you what...it's the friggin' bomb the food is so healthy u can see it when they make it for you...run dont walk!
  • GG
    GJHON GJAIRO
    Sep 26, 2025
    4.0
    Clean, good service, and friendly.
  • GP
    Ghetto Panda
    Sep 25, 2025
    1.0
    Found bug in food, I'm not the only one to complain about this issue as I read the reviews.
  • JP
    Jazz P.
    Sep 16, 2025
    3.0
    I paid $16 for a bowl that was disgusting. I reached out to their customer service and they pretty much blew me off. I wouldn’t waste money here again.
  • MF
    Michelle Fellows
    Aug 27, 2025
    5.0
    I just want to take a moment to recognize and sincerely praise the team — they truly deserve it! I have a long commute home every day, about an hour and a half, and by the time I get home, I’m usually pretty worn out. On days like today, I’ll grab dinner instead of cooking. We chose Chipotle tonight, and from the moment I walked in, I was met with a cheerful, enthusiastic welcome that immediately lifted my spirits. The entire team smiled at me, which was such a refreshing moment after a long day. When I approached the counter, the staff member responded politely, handed me my order, and even offered a kind compliment. It was a small gesture, but it made a big impact. As someone who teaches corporate training classes on customer service, I just want to say — this team nailed it. Thank you for the great service and positive energy. Keep it up, you're making a difference!

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill Arlington South serve?

Chipotle Arlington South offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill Arlington South?

The restaurant is open daily from 10:45 AM to 11:00 PM.