Chipotle Arlington South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food freshness, including dry and overcooked items, as well as inconsistent portion sizes.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful during interactions.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and poor handling of online orders.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
SE
Sable Eve
Oct 5, 2025
5.0
I never liked Chipotle but I tell you what...it's the friggin' bomb the food is so healthy u can see it when they make it for you...run dont walk!
GG
GJHON GJAIRO
Sep 26, 2025
4.0
Clean, good service, and friendly.
GP
Ghetto Panda
Sep 25, 2025
1.0
Found bug in food, I'm not the only one to complain about this issue as I read the reviews.
JP
Jazz P.
Sep 16, 2025
3.0
I paid $16 for a bowl that was disgusting. I reached out to their customer service and they pretty much blew me off. I wouldn’t waste money here again.
MF
Michelle Fellows
Aug 27, 2025
5.0
I just want to take a moment to recognize and sincerely praise the team — they truly deserve it!
I have a long commute home every day, about an hour and a half, and by the time I get home, I’m usually pretty worn out. On days like today, I’ll grab dinner instead of cooking. We chose Chipotle tonight, and from the moment I walked in, I was met with a cheerful, enthusiastic welcome that immediately lifted my spirits. The entire team smiled at me, which was such a refreshing moment after a long day. When I approached the counter, the staff member responded politely, handed me my order, and even offered a kind compliment. It was a small gesture, but it made a big impact. As someone who teaches corporate training classes on customer service, I just want to say — this team nailed it. Thank you for the great service and positive energy. Keep it up, you're making a difference!
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill Arlington South serve?
Chipotle Arlington South offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill Arlington South?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Arlington South offer pickup and delivery services?
Yes, Chipotle Arlington South supports both in-store pickup and delivery services.
Can I order Chipotle Arlington South online or via a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill Arlington South located?
It is located at 5001 S Cooper St, Arlington, TX 76017, right near Harold Patterson Sports Center.
How can I contact Chipotle Arlington South for inquiries or catering?
You can reach them via phone at +1 817-522-0012 or email tx.1323.arlingtonsth@chipotle.com.
Does Chipotle Arlington South accept gift cards and credit cards?
Yes, they accept gift cards and credit cards as payment methods.
Are there any nearby restaurants where I can visit after eating at Chipotle Arlington South?
Yes, nearby eateries include Schlotzsky's, Cinnabon, Lena's Pizza & Pasta, Zios Italian Kitchen, and Thai Basil, offering a variety of food options.
What entertainment or sports facilities are near Chipotle Arlington South for visitors to check out?
The Harold Patterson Sports Center is located right near Chipotle Arlington South, providing a great spot for sports and recreation.
Can I visit any nearby beauty or wellness salons after dining at Chipotle Arlington South?
Nearby options include Skyline Nails & Spa for nails and beauty services, Sport Clips Haircuts of Arlington for haircuts and barber services, and Cancun Tan for spray tanning and spa treatments.