Chipotle UTA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the store's filthy conditions, including dirty tables, overflowing trash, and unsanitary food preparation areas.
Customer Service
Numerous customers reported rude and unhelpful staff, with some employees displaying negative attitudes and rushing orders.
Food Quality
The quality of food was inconsistent, with some customers enjoying their meals while others complained about cold, bland, or improperly cooked items.
Portion Sizes
Many customers expressed frustration over small portion sizes, particularly for online orders, leading to dissatisfaction with value for money.
Order Accuracy
Several reviews mentioned issues with incorrect orders, missing items, and poor handling of online orders.
RD
Rosalba Díaz
Nov 14, 2025
1.0
They did not have normal size queisadias
RD
Roseann Damico
Nov 10, 2025
3.0
Very disappointed. They messed up my order. Stinks because I left a tip. Check your food before leaving the store!
DG
Dillon Goodfellow
Oct 27, 2025
1.0
Never answers the phone, can’t get anyone to answer just a dumb AI bot
Had an issue with my order and no help at all.
MM
Mahogany
Oct 24, 2025
2.0
I ordered the chicken bowl and the chicken was shredded with no Chipotle seasoning, it was not good, the only thing I liked was the lemonade they sell in the glass bottle
MB
Montaya Byrd
Oct 18, 2025
3.0
Tonight the rice tasted like it wasn’t cooked all the way. They were rushing people down the line. Some days food is 10/10 most days food is 6/10. It’s a hit or miss
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 1390 S Cooper St offer?
Chipotle offers customizable Mexican-style menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Arlington, TX?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order online or get delivery from Chipotle Mexican Grill near UTA?
Yes, Chipotle offers in-store pickup and delivery services. You can order online via their website or the Chipotle app.
Where is Chipotle Mexican Grill located in Arlington relative to the UTA campus?
Chipotle is located at 1390 S Cooper St, near the UTA campus and next to a Starbucks coffee shop.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and also offers catering services for events and group orders.
How can I contact Chipotle Mexican Grill in Arlington for inquiries or feedback?
You can reach them by phone at +1 817-860-0010 or email at tx.0792.uta@chipotle.com.
Are there other Mexican or Tex-Mex dining options nearby Chipotle Mexican Grill on S Cooper St?
Yes, nearby Mexican or Tex-Mex options include Tic-Taco and Taco Bell, both offering quick Mexican-style food.
What nearby places can customers visit before or after dining at Chipotle near UTA?
Customers can visit Starbucks next door for coffee, Rolling Ice for ice cream and smoothies, or enjoy entertainment at Goodtimes Chorus theater nearby.
Is Chipotle Mexican Grill near UTA accessible via any major transit or landmarks?
Chipotle is conveniently located next to Starbucks and close to the University of Texas at Arlington (UTA) campus, making it easy to find for students and visitors.
Does Chipotle Mexican Grill at 1390 S Cooper St support any community or sustainability initiatives?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices, emphasizing wholesome, real food.