Chipotle Mexican Grill

Reviews

• JJ

  Jamille Johnson

  2 days ago
  1.0
  Usually not the type to leave a review but they cannot wrap a burrito to save their lives. When I went to eat my burrito the whole bottom fell out and unraveled. Barely giving you a decent serving of meat. Staff isn’t very welcoming either. You don’t get what you paid for here.
• SG

  Sarah G.

  Feb 6, 2026
  5.0
  Friendly people, great portion sizes, great experience overall!
• RS

  Raven Simone

  Feb 5, 2026
  1.0
  I’m not usually the type to make reviews but you all should be very very ashamed of the food you are sending out of you’re store. people are paying money, people are expecting to recieve what they paid for. My food was disgusting and i was give the slightest amount of food even tho i paid $25 for a single bowl. I paid extra ror more meat to only receive one meat, a scoop of rice and a bowl full of sour cream with a few pieces of lettuce? is it that serious over food? that you can’t give people what they paid for? My food was freezing cold like it had been sitting the the freezer, my steak was chewy and also cold. like y’all need to fire everyone in there and maybe retry. it’s a damn shame that you are even comfortable sending this food out of youre store. I ate one bite of this and this is the size serving i have for a $25 dollar bowl. do better
• MM

  Margaret M.

  Feb 5, 2026
  5.0
  Fast customer service
• SL

  Shaunak Lavande

  Jan 13, 2026
  1.0
  I placed a mobile order at 2:10 PM after receiving a notification for free double protein. The app estimated the order would be ready by 2:20 PM. I arrived at 2:20 PM and was told it would take a few more minutes because the store had run out of meat. By 2:47 PM, there were approximately 20 customers waiting, and a staff member informed us it would be another 30 minutes. At that point, it was clear the total wait time would exceed an hour, nearly an hour past the original estimated completion time for a mobile order. I contacted customer support to request a refund and asked whether a courtesy voucher could be issued given the experience. A refund was provided, but no additional accommodation. I’m leaving a 1-star review because the core service completely failed. While I appreciate the staff offering free fountain drinks to customers waiting, a courtesy drink does not offset an hour-plus delay for a mobile order that was promised in 10 minutes.

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