Chipotle Mexican Grill

3.9
1410 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle UTA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1390 S Cooper St, Arlington, TX
76013, United States

Hours

Reviews

3.9
1,410 reviews
5 stars
727
4 stars
315
3 stars
121
2 stars
61
1 star
186

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the store's filthy conditions, including dirty tables, overflowing trash, and unsanitary food preparation areas.

Customer Service

Numerous customers reported rude and unhelpful staff, with some employees displaying negative attitudes and rushing orders.

Food Quality

The quality of food was inconsistent, with some customers enjoying their meals while others complained about cold, bland, or improperly cooked items.

Portion Sizes

Many customers expressed frustration over small portion sizes, particularly for online orders, leading to dissatisfaction with value for money.

Order Accuracy

Several reviews mentioned issues with incorrect orders, missing items, and poor handling of online orders.
  • RD
    Rosalba Díaz
    Nov 14, 2025
    1.0
    They did not have normal size queisadias
  • RD
    Roseann Damico
    Nov 10, 2025
    3.0
    Very disappointed. They messed up my order. Stinks because I left a tip. Check your food before leaving the store!
  • DG
    Dillon Goodfellow
    Oct 27, 2025
    1.0
    Never answers the phone, can’t get anyone to answer just a dumb AI bot Had an issue with my order and no help at all.
  • MM
    Mahogany
    Oct 24, 2025
    2.0
    I ordered the chicken bowl and the chicken was shredded with no Chipotle seasoning, it was not good, the only thing I liked was the lemonade they sell in the glass bottle
  • MB
    Montaya Byrd
    Oct 18, 2025
    3.0
    Tonight the rice tasted like it wasn’t cooked all the way. They were rushing people down the line. Some days food is 10/10 most days food is 6/10. It’s a hit or miss

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 1390 S Cooper St offer?

Chipotle offers customizable Mexican-style menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Arlington, TX?

The restaurant is open daily from 10:45 AM to 11:00 PM.