Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.
Food Quality
Many reviews highlighted issues with food quality, including cold, poorly cooked, or incorrect orders, leading to dissatisfaction.
Customer Service
Several customers experienced rude or inattentive staff, contributing to a negative dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and food preparation areas.
Management Issues
Feedback indicated poor management practices, including inadequate staffing and unprofessional behavior from management.
UU
Uri
1 day ago
1.0
See that link they use to reply to all the comments to avoid fixing this store. The link takes you to a review page that asks for not just where you live, but the specifics such as apartment number as well, as *required* information. Then if you submit a report instead of any other request such as compliments. The submission fails.
KK
Kai Kelemen
Dec 14, 2025
1.0
We sat behind one singular car at the window for over 20 minutes, just for them to still not have our food ready for another almost 10 minutes when we got to the window.
SD
Sunny Daze
Dec 9, 2025
1.0
UPDATE: In response to my complaint, you would like me to fill out a form online stating the exact same thing? No thanks. Your generic response to every bad review says it all. You don’t care.
On 12/09 at 7pm I went to this location to order food inside. I walked in, the guy behind the counter looked at me and went to the back. The other guy that was in the kitchen area followed him. I waited a couple of minutes and one of the guys popped his head out and said “yeah, they are still there”. Your workers are the reason there so many complaints.
MS
Mary Stepp
Dec 8, 2025
3.0
Service was slow
DM
Derek Morrow
Nov 26, 2025
1.0
This has to be the worst Arbys in all the US. Last time I got chicken sliders here I had to wait in the parking lot for 15 minutes and they were microwaved. Not even edible cause they burned them, in the microwave! I won’t go here anymore.