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Arby's

3.4
(720 reviews)
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Business Details

4820 South Cooper Street, Arlington, TX
76015, United States
(817) 472-6395
http://www.arbys.com/locations/us/tx/arlington/4820-south-cooper-street/store-5560
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4820 South Cooper Street, Arlington, TX
76015, United States

Hours

Reviews

3.4
720 reviews
5 stars
264
4 stars
142
3 stars
83
2 stars
44
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Customer Service

Several customers experienced rude or inattentive staff, leading to dissatisfaction with the overall service.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Management Issues

Customers expressed concerns about poor management practices, including inadequate staffing and unprofessional behavior from management.
  • GG
    George Allen Grant
    Jan 23, 2026
    5.0
    Quick in and out. Fresh food great services
  • UU
    Uri
    Jan 11, 2026
    1.0
    See that link they use to reply to all the comments to avoid fixing this store. The link takes you to a review page that asks for not just where you live, but the specifics such as apartment number as well, as *required* information. Then if you submit a report instead of any other request such as compliments. The submission fails.
  • KK
    Kai Kelemen
    Dec 14, 2025
    1.0
    We sat behind one singular car at the window for over 20 minutes, just for them to still not have our food ready for another almost 10 minutes when we got to the window.
  • SD
    Sunny Daze
    Dec 9, 2025
    1.0
    UPDATE: In response to my complaint, you would like me to fill out a form online stating the exact same thing? No thanks. Your generic response to every bad review says it all. You don’t care. On 12/09 at 7pm I went to this location to order food inside. I walked in, the guy behind the counter looked at me and went to the back. The other guy that was in the kitchen area followed him. I waited a couple of minutes and one of the guys popped his head out and said “yeah, they are still there”. Your workers are the reason there so many complaints.
  • MS
    Mary Stepp
    Dec 8, 2025
    3.0
    Service was slow
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Certified February 22, 2026Yext Knowledge Graph
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