Chipotle Anna is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as undercooked rice, stale chips, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food debris on the floor.
Order Accuracy
Frequent complaints about missing items and incorrect orders were reported, leading to customer frustration.
Staff Attitude
Multiple reviews mentioned negative interactions with staff, including unprofessional behavior and lack of attentiveness.
RG
Rae Gee
Nov 15, 2025
5.0
The food was good and fresh. I had an issue with some of my food was not in the bag. I’m happy to say Lee took care of me and Liz assisted him making sure I was satisfied. As for the young man at the register has the worst customer service ever. He is the reason I gave this establishment one star.
HA
Hunter Blain (Author)
Nov 14, 2025
1.0
Hey Chipotle Mexican Grill, this what your CEO meant when he said the company is going to re-emphasize on “generous” portions? 3 burritos, each the size of a soda can…AND the price went up to $14 per soda-rito?
LW
Lediaria Washington
Nov 13, 2025
5.0
I just love how the workers are so sweet
AA
Athena
Nov 5, 2025
5.0
The red chimichurri sauce is amazing!
The carne asada is amazing very soft and flavorful.
SS
SideShots Services
Oct 19, 2025
3.0
None. ordered online while I was right around the corner. Got there before my pickup time and when handed my bag of food "for 2 people" it all almost came out the bottom of the bag by the time I reached the door. None of the lids were on and the entree bowls had only 2 tabs about 1" wide folded. My food was leaking out of the bag onto everything
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Anna, TX serve?
Chipotle Mexican Grill in Anna, TX serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Anna, TX?
It is located at 301 S. Central Expy, Anna, TX 75409.
What are the operating hours of Chipotle Mexican Grill in Anna?
Chipotle is open every day from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle in Anna?
You can order online through the Chipotle website or app using the provided links such as https://order.chipotle.com/ or the Chipotle app available on the App Store.
Does Chipotle Mexican Grill in Anna participate in any rewards program?
Yes, Chipotle offers Chipotle Rewards where you can earn free food and receive exclusive offers by signing up.
What are some nearby dining options around Chipotle Mexican Grill in Anna?
Nearby dining options include Chili's Grill & Bar, Panda Express, Texas Roadhouse, It's Just Wings, Starbucks, Fuzzy's Taco Shop, and Jersey Mike's Subs.
Are there coffee shops near Chipotle Mexican Grill in Anna?
Yes, Starbucks is located nearby, providing a convenient place to enjoy coffee before or after your meal at Chipotle.
What nearby services might be useful to a customer visiting Chipotle Mexican Grill in Anna?
Nearby services include The UPS Store for shipping needs, Verizon and Victra for mobile phone products, and Walmart Supercenter for shopping and pharmacy services.
How can I contact Chipotle Mexican Grill in Anna?
You can reach them by phone at +1 214-935-2077 or via email at TX.5093.Anna@chipotle.com.
Where can I find Chipotle Mexican Grill Anna's social media profiles?
Chipotle Mexican Grill Anna is on Facebook (facebook.com/chipotle), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest (pinterest.com/chipotlemg), and YouTube (youtube.com/chipotle).