Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes for orders, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, particularly management, contributing to a negative experience.
Food Quality
Several customers noted that food was often cold, poorly prepared, or not fresh, impacting overall satisfaction.
Cleanliness
The establishment was frequently described as dirty, with unsanitary conditions in dining areas and restrooms.
HA
Hayley Anderson
Nov 15, 2025
2.0
I don’t really care about my chicken sandwich being burnt, but why my nuggets… 😭
WW
Williette Winston
Nov 12, 2025
5.0
Went to get happy meals for the kids
EH
Elisa Hazard
Nov 4, 2025
1.0
I ordered a curbside order for a sausage, egg and cheese mcgriddle. That was all I ordered. Instead, I got a sausage egg and cheese biscuit with the sausage, egg and cheese, mcgriddle receipt.And it was also wrapped as a sausage egg and cheese mcgriddle. I went back to the restaurant to get the right breakfast.Item and she demanded that I give the sausage egg and cheese biscuit back.I said, no, because I was going to go ahead and give it to a coworker. She gave me an attitude and was like.What do you mean?We have to switch it out.And I said, no, i'm keeping this to give it to a coworker.I want my mcgriddle since you couldn't make it the first time. I asked her how many mistakes needed to be made in order for me to get the wrong order in the first place. She said as many as it takes. I am so disgusted with the customer service that was given at this store.This is not the first time that i've had a run in with the employees here.They all need to have extra training or coaching.Because their customer service skills and their ability to give out proper food is seriously lacking.
EP
Evette Princess
Nov 1, 2025
5.0
You have to go when Christina Davis , Deyshaniek Rousell && Stephen Shaw is working Service is WONDERFUL && the FOOD IS FRESH THEY ARE AWESOME NO LIE!!!!!!!!!
RD
Rachel Dennis
Oct 23, 2025
3.0
I understand that this is literally the only McDonald’s in town, but these nuggets aren’t the first time that I’ve tasted the food either tasting burnt or like cigar.
Just one bite of me thinking maybe it’s a little bit over fried, but it taste like nothing but burnt and soot.