Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with issues such as overcooked items, incorrect orders, and cold food.
Customer Service
Mixed feedback on customer service; some employees were praised for friendliness, while others were criticized for rudeness and lack of attentiveness.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and bathrooms.
Order Accuracy
Numerous complaints about incorrect orders and long wait times, especially in the drive-thru.
Staff Attitude
While some staff were noted for their positive attitude, others were reported to have a negative demeanor, impacting the overall customer experience.
BT
buddy trent
Dec 4, 2025
5.0
Love that strawberry lemonade and chicken bites.
Burgers and fries are also awesome
RR
Richard
Nov 20, 2025
5.0
Austin was polite and helpful
JS
Jose Silva
Nov 10, 2025
1.0
It's that time of year when money is short and bills are long. Everyone make sure to grab your receipts some people are getting their credit cards scanned twice. Then when you bring it to someones attention they say it's your fault with a "your credit card declined I need to scan it again".
JJ
Jen J
Nov 1, 2025
1.0
I had a Dave's Single, and it looked like it had zero lettuce, it literally had 3 tiny shreds of lettuce on it. I know it was a free promo, but it shouldn't matter. Free items should still be made to standard, the companies that collaborate with Wendy's to do the promotions expect for their customers to have their order made correctly.
NB
Nathan Betts
Sep 5, 2025
1.0
I got a drive through order at 9pm, had to sit and wait for anyone to speak over the intercom. Nobody chimed in. So I drove around the building and see 4 workers just standing around in the back. I go back around and someone finally answered. They take my order, I pay, food comes out. They forgot the frosty, the honey mustered, and when we get home I see that my Dave’s Double is a single. Safe to say we won’t be returning to this location soon.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 5638 Amarillo Boulevard?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location offer takeout and delivery services?
Yes, this location offers takeout, delivery, dine-in, and drive-thru services.
Is breakfast served at Wendy's in Amarillo, TX?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
How can I order Wendy's food online or via mobile app?
You can order online at https://order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What are some nearby places around Wendy's at 5638 Amarillo Boulevard?
Nearby places include Phillips 66 gas stations, Applebee's Grill + Bar, Taqueria El Tapatío Number 4, and Western Union financial services.
How can I use nearby Phillips 66 gas stations when visiting Wendy's?
You can fill up your vehicle at nearby Phillips 66 stations before or after your meal at Wendy's, making it convenient to refuel during your visit.
Are there other dining options near Wendy's at Amarillo Boulevard?
Yes, nearby dining options include Applebee's Grill + Bar, Taqueria El Tapatío Number 4, ZENSHI Handcrafted Sushi, Chick-fil-A, Sonic Drive-In, and Starbucks.
Can I find financial and money transfer services near Wendy's in Amarillo?
Yes, nearby financial services include Western Union offices, Coinme Bitcoin ATMs, Access Community Credit Union, and LibertyX Bitcoin ATM.